Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cleveland #1997 in Cleveland, OH is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cleveland, OH or call us at (216) 961-4682.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
501 reviews
5 stars
292
4 stars
91
3 stars
57
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Product Availability
Customers generally found that the store had a good selection of parts and products, although there were instances of receiving incorrect items.
Store Operations
Several reviews mentioned issues with store hours and staff availability, leading to frustration among customers.
Employee Knowledge
There were mixed reviews regarding employee knowledge, with some customers praising knowledgeable staff while others reported a lack of expertise.
Overall Experience
While some customers had positive experiences and appreciated the service, others expressed dissatisfaction and indicated they would not return.
- NNNoah5 days ago5.0Can you tell me how to get to freeway 90 from here
- SFStephen ForbushNov 11, 20255.0Mathew Rodriguez is a top g. Got both my part held at another store because he couldn't supply it at his. Excellent customer service skills. Give that man a Raise.
- TKTyler KamontOct 19, 20251.0I went there right before clothes looking for a headlight. For my car simple fix, I've done it a 100 times and the guy gives me the wrong ball. So I take it back in and show him that it's the wrong ball. He doesn't do any looking on the computer. He just goes and finds another similar balb. As mine, but that's not the same bulb. So I go out there and take the second one out there and it still doesn't fit. And by now, the store is closed and my bulb has not been fixed, and the one that he gave me was too small. So it fell inside of my lens. So I have to take the whole lens. Soft just to get the the light bulb.It's just crazy how people act when the store is closing like it doesn't matter.It matters just as much as if the store is open.Just give me the right part literally.If you give me the right part, I go outside.I plug the part in.Put the plastic boot back on and I drive away.But you gave me two wrong parts, and this was the guy that was closing on 10/19/2025
- JMJordan MadisonOct 3, 20251.0Says they open at 7:30a.m that is not true at all considering I'm still sitting at closes store an its 8a.m
- MSMark StoneJun 24, 20251.0I bought a pump for my car and it turned out that it only works when connected to the battery, but not otherwise. The owner of this store said that they will not make a refund because I used it (I OPENED IT!) He himself was confused, first he says he will not return the money because it is open, then he says because it was used. HOW can a person understand that something is wrong with the product without opening it and return the product, the return policy says the opposite. Do not buy anything here, because they do not care what is wrong with the product, the main thing for them is that you DO NOT OPEN WHAT YOU BOUGHT.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts in Cleveland?
AutoZone Auto Parts in Cleveland is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
Where is AutoZone Auto Parts located in Cleveland?
The store is located at 3002 Clark St, Cleveland, OH 44109, United States.
Which automotive brands are available at AutoZone Auto Parts in Cleveland?
AutoZone offers products from brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can customers find at AutoZone Auto Parts?
Customers can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at the store.
How can customers contact AutoZone Auto Parts in Cleveland?
You can call the store at (216) 961-4682 or email customer.service@autozone.com for inquiries.
Are there any restaurants near AutoZone Auto Parts where customers can eat before or after their visit?
Yes, nearby restaurants include Michael's Restaurant, Popeyes® Louisiana Kitchen, Max's Pizza & Grill, KFC, and China Dragon, offering a variety of dining options.
What other services or stores are located near AutoZone Auto Parts in Cleveland?
Nearby you can find several beauty salons like Salon Barbería Hispana and Virginia's Beauty and Barber Shop, as well as pharmacies such as Tony's Market Pharmacy and Clark Low Cost Pharmacy.
Are there any grocery or discount stores close to AutoZone Auto Parts?
Save A Lot supermarket and Family Dollar discount store are located near AutoZone, making it convenient to shop for groceries and household items.
What nearby services can customers use for banking or money transfer close to AutoZone?
Nearby financial services include a U.S. Bank Branch and Western Union for money transfer services, providing convenient options for customers.