AutoZone Auto Parts

4.1
503 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Cleveland #1997 in Cleveland, OH is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cleveland, OH or call us at (216) 961-4682.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3002 Clark St, Cleveland, OH
44109, United States

Hours

Reviews

4.1
503 reviews
5 stars
294
4 stars
91
3 stars
57
2 stars
16
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.

Product Availability

Customers noted that the store generally has a good selection of parts and products, but there were instances of receiving incorrect items.

Store Hours

Several customers reported issues with the store not opening at the advertised time, leading to frustration.

Installation Services

Positive remarks about staff assisting with installations, particularly for batteries and wipers, enhancing customer satisfaction.
  • MM
    mschimney
    Dec 16, 2025
    5.0
    I like the customer service there
  • MO
    Maggie Oster
    Dec 7, 2025
    5.0
    I chose another store right down the road at first due to some of the recent bad reviews here, but after a terrible experience there, I came here. I received fast service, and the person installed my new battery quickly with a good attitude. The price was about the same as the other place. No complaints!
  • NN
    Noah
    Nov 19, 2025
    5.0
    Can you tell me how to get to freeway 90 from here
  • SF
    Stephen Forbush
    Nov 11, 2025
    5.0
    Mathew Rodriguez is a top g. Got both my part held at another store because he couldn't supply it at his. Excellent customer service skills. Give that man a Raise.
  • TK
    Tyler Kamont
    Oct 19, 2025
    1.0
    I went there right before clothes looking for a headlight. For my car simple fix, I've done it a 100 times and the guy gives me the wrong ball. So I take it back in and show him that it's the wrong ball. He doesn't do any looking on the computer. He just goes and finds another similar balb. As mine, but that's not the same bulb. So I go out there and take the second one out there and it still doesn't fit. And by now, the store is closed and my bulb has not been fixed, and the one that he gave me was too small. So it fell inside of my lens. So I have to take the whole lens. Soft just to get the the light bulb.It's just crazy how people act when the store is closing like it doesn't matter.It matters just as much as if the store is open.Just give me the right part literally.If you give me the right part, I go outside.I plug the part in.Put the plastic boot back on and I drive away.But you gave me two wrong parts, and this was the guy that was closing on 10/19/2025

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Cleveland?

AutoZone Auto Parts in Cleveland is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup services for customer convenience.