AutoZone Auto Parts

4.3
732 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West 117th Street in Cleveland, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cleveland, OH or call us at (216) 941-5637.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2170 W 117th St, Cleveland, OH
44111, United States

Hours

Reviews

4.3
732 reviews
5 stars
465
4 stars
137
3 stars
57
2 stars
23
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Nathan, Ren, and Rashad for their exceptional service.

Product Availability

Customers appreciated the store's ability to find and provide the parts they needed, although there were some complaints about stock issues.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service, particularly regarding returns and staff attitudes.

Installation Assistance

Several customers expressed gratitude for staff assistance with installations, such as batteries and wiper blades, enhancing their overall experience.
  • JL
    Jessica Petrone Lawson
    Dec 12, 2025
    5.0
    I received fantastic customer service from Monica today. Thank you for your kind service!
  • ZK
    Zale Killam
    Dec 7, 2025
    5.0
    Nathan was very helpful 😄
  • KK
    Kai
    Nov 25, 2025
    5.0
    I told myself I would make a good faith effort, TODAY, to get a new battery…Called 15 minutes to close and spoke with Nathan, who kindly said if I could make it in before close, he’d do it. I made it in time and I have a new battery, thanks to Nathan, who was super duper helpful- the stress I had, worrying about driving during the holidays is over Thanks so much Nathan/117th autozone!!!
  • AV
    adam vandenplas
    Nov 16, 2025
    1.0
    Wouldn’t let me return an item I purchased 90 seconds prior
  • AA
    Anthony Arriola
    Oct 30, 2025
    5.0
    Omar has great costumer service .. helped me find exactly what I needed give that man a raise !!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Cleveland, OH?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.