Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West 117th Street in Cleveland, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cleveland, OH or call us at (216) 941-5637.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
728 reviews
5 stars
462
4 stars
136
3 stars
57
2 stars
23
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond, particularly highlighting individuals like Nathan, Ren, and Rashad.
Service Speed
Several reviews mentioned slow service at times, with some customers expressing frustration over wait times, especially during busy periods.
Product Knowledge
Customers appreciated the staff's knowledge about products and their ability to assist with installations and troubleshooting, enhancing the overall shopping experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor customer service from certain employees, leading to a mixed perception of the store's overall service quality.
Store Environment
Some customers reported issues with cleanliness and organization in the store, as well as concerns about the atmosphere, such as unpleasant odors.
- AVadam vandenplasNov 16, 20251.0Wouldn’t let me return an item I purchased 90 seconds prior
- AAAnthony ArriolaOct 30, 20255.0Omar has great costumer service .. helped me find exactly what I needed give that man a raise !!!
- KSKelly SuzichOct 7, 20253.0Slow service
- KMKatelyn MillerSep 27, 20255.0Had a great experience when coming here thanks to Nathan! He was so helpful, friendly and gave great customer service! He listened to what I needed and made sure I got the right parts and double checked everything! I was pregnant at the time I came in and he carried all of my things out to the car so I didn't have to lift them. I will always go to this auto zone now because of him! Good service makes a difference! Thank you Nathan!!
- KRKaity RossSep 17, 20255.0John and Monica were both so friendly and helpful on two recent visits - and not just to me but everyone who walked in. This is by far the best auto parts shop around. 5 star service
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Cleveland, OH?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.
Where is AutoZone Auto Parts located in Cleveland?
The store is located at 2170 W 117th St, Cleveland, OH 44111, United States.
What types of products does AutoZone Cleveland offer?
AutoZone carries auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which popular auto parts brands can I find at AutoZone Cleveland on West 117th Street?
The store features brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can reach them by calling (216) 941-5637 or emailing customer.service@autozone.com.
Are there other AutoZone locations nearby if I need more options?
Yes, there is another AutoZone nearby categorized as an automotive parts and wholesale store for additional options.
What nearby food options are available if I want to grab a bite after visiting AutoZone?
You can visit Penn Station East Coast Subs nearby, which is a sandwich shop and fast food restaurant offering American cuisine.
Is there a gas station near AutoZone in Cleveland for fueling up?
Yes, Shell gas station, which also has a convenience store, is located near AutoZone for fueling and quick purchases.
Are there other services nearby to assist with vehicle needs besides AutoZone?
Yes, nearby services include minuteKEY for locksmith needs, Experts Garage Door Repair for garage services, UPS Alliance Shipping Partner for vehicle shipping and delivery, and Penske Truck Rental for truck rentals.