AutoZone Auto Parts

Reviews

• FL

  Frank LoPresti

  Feb 27, 2026
  5.0
  In a world of AI and a lack of Good Customer Service, I was delightfully surprised that Excellent Customer Service still exists. Autozone has got the right idea. Treat customers so they are satisfied and will come back to that store for help. One employee named Crystal helped me to correct my account and I am so grateful for her outstanding support. The young man who installed my new battery was also friendly and professional. If you need anything from a reliable place, please go to Autozone in Parma Hts and have them help you as well. Thank you and keep doing an excellent job.
• KK

  Kerry

  Jan 17, 2026
  5.0
  I have no idea how to change my windshield, and Nathan did so within 5 minutes. He talked to me kindly, informed me well, and worked on the windshields gracefully, despite having other customers and having to multitask. Nathan is truly one of a kind, and I was beyond grateful he worked on my windshields.
• LJ

  Lazaro Burgos Jr

  Jan 14, 2026
  5.0
  Great products and awesome customer service
• SM

  Sharon Mcneeley

  Jan 1, 2026
  5.0
  I stopped in this evening for windshield wipers. Nathan offered me help immediately. He took the time to search the computer for the type I needed. He also offered to put them on in the freezing cold. He cleared all the ice away from my old wipers and put the new ones on as I sat in my warm car. Absolutely excellent customer service!
• YM

  Yael Melcher

  Jan 1, 2026
  5.0
  Staff was very helpful, store was well organized.

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