AutoZone Auto Parts

4.3
485 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Pearl Road in Parma Heights, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Parma Heights, OH or call us at (440) 885-2820.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6564 Pearl Rd, Cleveland, OH
44130, United States

Hours

Reviews

4.3
485 reviews
5 stars
309
4 stars
96
3 stars
36
2 stars
17
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good selection of parts and tools, often finding exactly what they needed.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific staff members, highlighting inconsistent service.

Pricing Concerns

Several customers expressed that prices were high, although some felt they received good value for the quality of service.

Installation Services

There were mixed reviews regarding installation services, with some customers appreciating the help while others reported issues with service availability.
  • JB
    James Brown
    6 days ago
    3.0
    It's Autozone, they're ok, depending on what you need.
  • WG
    William Gearo
    Oct 28, 2025
    2.0
    The cranky old man behind the counter that seems annoyed when you ask a question needs to go
  • LC
    Larry Carter
    Oct 23, 2025
    5.0
    Commercial department rocks!Crystal and Christian very knowledgeable!! Thanks
  • RG
    Ron Graves
    Sep 2, 2025
    5.0
    Starting to become my home away from home. I have gotten some great deals. If only they had a lil more reasonable prices for radiators. Aside of that, I am a loyal customer.
  • MT
    Master Thnag
    Sep 1, 2025
    1.0
    I got lied to three times today by this company. First, the part i needed was said to be in stock at location one according to online. It wasn't. They pointed me to another store that their internal system said had it. Store 2 didn't have it and then said store one had it. After being told they were wrong they found it at store 3 in parma heights and they got then to hold it for us and promised they would do the instal to my wife. We get there and pickup the cabin filter and they refuse to do the installation saying "they dont got into customers cars to install things" Since the hell when? When did this policy change? I got lied to 3 times today by this company. I'm taking my money elsewhere from now on.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday.

What time does AutoZone Auto Parts open and close on Sundays?

The store operates from 9:00 AM to 8:00 PM on Sundays.