AutoZone Auto Parts

Reviews

• PO

  Paulette Oswiecinski

  Feb 4, 2026
  5.0
  Thank God there are people and places that care about helping people instead of just how much money they can get. I had problems with my heater while I was driving in 20 degree weather. I stopped at the Broadview location and Tom went out to my car in the parking lot. He assessed the problem and corrected it in record time.
• RB

  Ross Battaglia

  Jan 31, 2026
  5.0
  went 1st thing in morning with a broken windsheild wiper on the day of the worst snowstorm in years...the young man working could have made me buy new wiper blades. instead, he repaired the wiper, went out into the snowstorm, and re-attached it. all at no cost (other than his more than well deserved tip). if everyone here is as honest and good as this person, then i highly reccomend this location
• TP

  Tamara Prochask

  Jan 27, 2026
  5.0
  My check engine light came on so I went to AutoZone on January 18, 2026. An employee named Jack came out and put a computer on my car to find out why the light was on. Jack was professional and knew what was wrong. My transmission fluid was down a quart so he filled it and also put a new air filter and cabin filter on my car. Mind you it was cold out but that didn’t stop Jack from fixing my car. I just wanted to give a shout out to Jack. Thank you so much for your help. I really appreciated it. Tammy Independence, Ohio
• VB

  Vaughn Be

  Jan 24, 2026
  1.0
  Rude and unwilling to assist. Walked away from me as in we still speaking
• KW

  Kiyeesha Wilder

  Dec 29, 2025
  1.0
  If I’ve never seen racism show, it’s ugly face more clearer than I did at this particular location wanting to just get assistance and find out if your car is OK should not take having attitude, barely wanting to do the job and looking like you stole something is horrible. It’s a very bad experience. One of the so-called reps not only did he barely find out or even look at what was going on with my car? It was a Caucasian woman that he made sure that he broke his neck more who happened to come in after I did. I’ve never been the biggest fan of AutoZone, but I believe that when you are stuck in a place where someone looks different from you and you treat them like they are nothing says more about a company and the people that they hire sucks. I can definitely tell you I will never be back at that location ever again and the fact that I live in the area, makes it very challenging and not be from here. I just did not want to come across as an angry black woman and give them ammunition so while I’m very disappointed, thankfully, being able to go to another location where it’s more friendly and their willies actually help you that matters more to me than anything.

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