Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Broadview Rd in Parma, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Parma, OH or call us at (216) 642-9740.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
233 reviews
5 stars
161
4 stars
38
3 stars
10
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several employees going above and beyond to assist.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about poor customer service and unhelpful staff at times.
Efficiency
Customers frequently noted quick service, especially for battery replacements and other installations, often completed in under 30 minutes.
Racial Concerns
One review raised serious concerns about perceived racial bias in service, contrasting with many positive experiences shared by other customers.
Product Availability
Most customers reported that the store had the parts they needed in stock, contributing to a positive shopping experience.
- KWKiyeesha WilderDec 29, 20251.0If I’ve never seen racism show, it’s ugly face more clearer than I did at this particular location wanting to just get assistance and find out if your car is OK should not take having attitude, barely wanting to do the job and looking like you stole something is horrible. It’s a very bad experience. One of the so-called reps not only did he barely find out or even look at what was going on with my car? It was a Caucasian woman that he made sure that he broke his neck more who happened to come in after I did. I’ve never been the biggest fan of AutoZone, but I believe that when you are stuck in a place where someone looks different from you and you treat them like they are nothing says more about a company and the people that they hire sucks. I can definitely tell you I will never be back at that location ever again and the fact that I live in the area, makes it very challenging and not be from here. I just did not want to come across as an angry black woman and give them ammunition so while I’m very disappointed, thankfully, being able to go to another location where it’s more friendly and their willies actually help you that matters more to me than anything.
- CAcory altemusDec 27, 20255.0Super nice people willing to help anyone that needs it.
- MMMitchDec 9, 20254.0No issues, had what I needed.
- MPMatthew PleshingerNov 18, 20255.0Super nice group. Jack went above and beyond for me! Thank you
- MBMark BelzOct 20, 20255.0Bought a new battery and had them replace the old one on site. Had the old one out, and the new one in, all in 20 minutes. Thanks Tyler, you were awesome.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Cleveland, OH is open Monday through Saturday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts have different hours on Sunday?
Yes, on Sundays AutoZone Auto Parts is open from 9:00 AM to 7:00 PM.
What types of auto parts and brands does AutoZone offer?
AutoZone offers a wide range of auto parts including brake pads, car batteries, and car accessories, featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, and Valvoline.
Is in-store pickup available at AutoZone Auto Parts?
Yes, AutoZone Auto Parts offers in-store pickup as well as same day delivery services.
What is the address and contact number for AutoZone Auto Parts on Broadview Rd?
The store is located at 7670 Broadview Rd, Cleveland, OH 44134. You can reach them at (216) 642-9740.
Can customers shop online and pick up their order at AutoZone Auto Parts?
Yes, customers can shop online and choose the buy online pickup in store option at AutoZone.
Which nearby places can customers visit before or after shopping at AutoZone Auto Parts?
Nearby, customers can visit Pleasant Valley Chiropractic for professional wellness services or grab a meal at Burger King, both located close to AutoZone.
Are there nearby gas stations customers can use when visiting AutoZone Auto Parts?
Yes, Meijer Express Gas Station is located near AutoZone Auto Parts, making it convenient for customers needing fuel or convenience items.
What nearby services can pet owners find close to AutoZone Auto Parts?
Aaron Animal Clinic, a veterinarian and pet services provider, is located nearby for pet owners visiting the area.
Are there any local entertainment or activity centers near AutoZone Auto Parts?
Yes, Rhythm and Grace Dance Studios and Dancers Are Made With Rhythm & Grace event planning services are nearby, providing options for dance and events.