AutoZone Auto Parts

4.4
233 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Broadview Rd in Parma, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Parma, OH or call us at (216) 642-9740.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7670 Broadview Rd, Cleveland, OH
44134, United States

Hours

Reviews

4.4
233 reviews
5 stars
161
4 stars
38
3 stars
10
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several employees going above and beyond to assist.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about poor customer service and unhelpful staff at times.

Efficiency

Customers frequently noted quick service, especially for battery replacements and other installations, often completed in under 30 minutes.

Racial Concerns

One review raised serious concerns about perceived racial bias in service, contrasting with many positive experiences shared by other customers.

Product Availability

Most customers reported that the store had the parts they needed in stock, contributing to a positive shopping experience.
  • KW
    Kiyeesha Wilder
    Dec 29, 2025
    1.0
    If I’ve never seen racism show, it’s ugly face more clearer than I did at this particular location wanting to just get assistance and find out if your car is OK should not take having attitude, barely wanting to do the job and looking like you stole something is horrible. It’s a very bad experience. One of the so-called reps not only did he barely find out or even look at what was going on with my car? It was a Caucasian woman that he made sure that he broke his neck more who happened to come in after I did. I’ve never been the biggest fan of AutoZone, but I believe that when you are stuck in a place where someone looks different from you and you treat them like they are nothing says more about a company and the people that they hire sucks. I can definitely tell you I will never be back at that location ever again and the fact that I live in the area, makes it very challenging and not be from here. I just did not want to come across as an angry black woman and give them ammunition so while I’m very disappointed, thankfully, being able to go to another location where it’s more friendly and their willies actually help you that matters more to me than anything.
  • CA
    cory altemus
    Dec 27, 2025
    5.0
    Super nice people willing to help anyone that needs it.
  • MM
    Mitch
    Dec 9, 2025
    4.0
    No issues, had what I needed.
  • MP
    Matthew Pleshinger
    Nov 18, 2025
    5.0
    Super nice group. Jack went above and beyond for me! Thank you
  • MB
    Mark Belz
    Oct 20, 2025
    5.0
    Bought a new battery and had them replace the old one on site. Had the old one out, and the new one in, all in 20 minutes. Thanks Tyler, you were awesome.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Cleveland, OH is open Monday through Saturday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts have different hours on Sunday?

Yes, on Sundays AutoZone Auto Parts is open from 9:00 AM to 7:00 PM.