Advance Auto Parts

4.2
320 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3049 W 117th St in Cleveland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3049 W 117th St, Cleveland, OH
44111, United States

Hours

Reviews

4.2
319 reviews
5 stars
179
4 stars
69
3 stars
40
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Tim and Amy for their exceptional service.

Product Availability

Customers appreciated that the store often had the parts they needed, although some noted issues with inventory accuracy.

Staff Knowledge

While some employees were recognized for their expertise, others were criticized for lacking knowledge about automotive parts.

Service Speed

Several reviews mentioned fast service, with customers being able to quickly find and purchase items.

Mixed Experiences

Feedback varied significantly, with some customers having great experiences while others reported poor service and issues with incorrect parts.
  • ME
    Michelle Evans
    Nov 13, 2025
    5.0
    I wanted to write about Rez. He is an incredible/ Exceptional associate. Not once, but twice he went above and beyond for me with my car. As an older gal I know absolutely nothing about cars. His help made things so much easier for me. He even installed a small light for me. He also gave me some much needed advice on other repairs. In business the goal is to hire great people to represent our brand and grow our business. It's difficult to find people like this young man! Kudos to the person who hired him. I will tell everyone about that location and him! VERY Satisfied consumer Michelle Evans
  • CB
    Corinne Brigley
    Oct 29, 2025
    5.0
    Great friendly atmosphere and my order was ready and was out the door in 2 minutes.
  • ZM
    Zach Meyer
    Sep 26, 2025
    5.0
    Awesome service! Shianna was patient with me and helped me find a single bolt for my car so I could continue my road trip! Definitely don't get this level of service at other stores!
  • ZF
    zero fivr
    Jul 23, 2025
    1.0
    My nephew ordered a part and Axle that he needed to take his kid to school they sold in the wrong part he paid with his debit card and they're making him wait to get the money back do you think that's fair? Your excuses it's a major online banking app and they have to use precaution Then don't accept it for your customers
  • JT
    Joy Thomas
    Jun 26, 2025
    1.0
    The absolute worst store in history of automotive repair not only did they give my boyfriend the WRONG PART, but it was also DEFECTIVE! Did they make it right?? NO they dismissed their incompetence by saying he switched parts out. When told he had to speak to the manager NOPE NO MANAGER AVAILABLE! This cost him a day off work and is so wrong but BIG BULLSHIT BUSINESS AT ITS BEST! Go elsewhere for your parts this place SUCKS!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*