Advance Auto Parts

4.3
238 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3310 Clark Ave in Cleveland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3310 Clark Ave, Cleveland, OH
44109, United States

Hours

Reviews

4.3
238 reviews
5 stars
155
4 stars
42
3 stars
18
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and lack of assistance.

Product Availability

Generally, customers found the store had a good selection of parts, with quick availability for items not in stock.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided assistance and advice, although some felt staff could be more attentive.

Wait Times

Several reviews mentioned long wait times, both in-store and on the phone, which detracted from the overall experience.
  • AS
    Alex Pacheco Sanabria
    Jan 1, 2026
    1.0
    La verda que hay una señora que abla español que lo trata mal a uno fui a comprar ahoy primero de el año y en pesaron adecir si no IVA acomprar que no mirara cuando estaba viendo. Cuales para brisas quería. Todos los que trabajaron ahoy 1 de enero 2026 todos me trataron mal no recomiendo ese lugar lo ven a uno como que si quisiera robar cuando uno solo ve lo que quiere comprar que esté en buen estado The truth is, there's a woman who speaks Spanish who treats customers badly. I went shopping there today, the first day of the year, and they started telling me that if I wasn't going to buy anything, I shouldn't be looking at the merchandise while I was trying to decide which windshield wipers I wanted. Everyone who worked there today, January 1st, 2026, treated me badly. I don't recommend that place. They look at you like you're trying to steal something when you're just looking at what you want to buy to make sure it's in good condition.👎
  • MO
    Maggie Oster
    Dec 7, 2025
    1.0
    I called ahead to make sure that they offered free battery installation, and they said yes. I came in, they tested the battery, and then sold me a new battery and asked if I needed it installed. I said yes and went outside to wait. They then came out and said they had some bad news. The manager told them they couldn’t install it because it was snowing, which it had been the whole time. We went in to talk to the manager, who was not very apologetic and still would not install it. He said he told his worker to tell us they couldn’t install it, but they never told us, so he didn’t want to take responsibility. They at least allowed us to return the battery. Edit: We went down the street to o’Reilly, and they were nice but told me up front they couldn’t install it for me, so then I went to autozone down the street, and they installed a new battery no problem for the same price.
  • NN
    Noah
    Nov 16, 2025
    5.0
    He never wanted to be near those people or any
  • CW
    CJ Williams
    Oct 21, 2025
    5.0
    I can not say enough good things about Ms Mel and Mr. Angel. They were amazing! i had a tough situation and they were able to calm me down and take care of everything! I am so very thankful that Advanced Auto has these 2 people as employees! I will always go to THIS STORE, They are amazing. Thank you, Thank you, Thank you!
  • SP
    Steve Perry
    Sep 18, 2025
    1.0
    Worst place on the planet

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*