Business Details
About
Car Wash
Are you looking for a fast, professional, and eco-friendly car wash in Cleveland Heights, OH? Whistle Express Car Wash is your go-to local car wash for the greater Cleveland Heights area.
Our 3-minute drive thru car washes allow you to stay in your car and have a beautiful car (both exterior and interior) without long wait times. And our eco-friendly practices, like biodegradable detergents and water recycling, clean your car with minimal environmental impact.
Not only do you get our friendly customer service for the best car wash experience, you also get FREE amenities with every wash. Join our Unlimited Wash Club today for deals and specials.
When it comes to cleaning your car, visit Whistle Express Car Wash of Cleveland Heights, OH and experience the difference!
Location
Whistle Express Car Wash
2888 Mayfield Road, Cleveland Heights, OH
44118, United States
Hours
Reviews
4.2
762 reviews
5 stars
477
4 stars
139
3 stars
46
2 stars
32
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Ken, DJ, and Jazz.
Service Quality
Several reviews indicated issues with the effectiveness of the car wash, including missed spots and equipment malfunctions, leading to dissatisfaction with the wash results.
Membership Issues
Customers expressed frustration over membership charges, particularly regarding unexpected fees and difficulties in canceling memberships.
Facility Condition
Feedback highlighted concerns about the facility's cleanliness and the lack of essential services like vacuums and cleaning supplies.
- JKJessica KauffmannJan 6, 20261.0Half of my hood and back lift gate didn't get clean because one side of the wash had a worker vigorously scrubbing my car with the brush but no one washing the other side. There was no brush that rolls over your hood and roof so there wasn't anything else to wash it as a backup. It's a fine place to go in winter when you just need to get the salt and dirt off before the next snow, but definitely not a high quality summer car wash, especially for a white car.
- JMjohn mozeralDec 6, 20255.0Jaylen, ron, and marion were very helpful and made sure my car was lickity spick clean
- EEEric EichhornDec 5, 20251.0I have come twice in the last few weeks, both in the middle of the day during their open hours, and both times they had the side street entrance blocked and conned off with no sign saying why. Is this place ever open?
- RSRhoda SunDec 2, 20251.0Scratched my car and they lied to me that the membership will not be kept for next month but they keep charging me for a higher price without any notice! They just want to secretly charge you for money!
- JMJerry MannNov 15, 20255.0Jalen, a new employee (as he later told me), greeted me and gave me a complete explanation of the car wash services available. He was kind and efficient. When I had a question that he didn’t know the answer to, he quickly got an answer from his supervisor. The supervisor was very thorough and clear. When I asked if service had improved since last season, he was candid about his understanding of then situation and assured me that the situation was improved. Last season, I was getting bad car washes and the place seemed like it was not being adequately maintained. The car wash today was not bad, but the machine missed a few typical spots: mainly on back. My car was filthy so it might need a 2nd pass. However I feel the prep work, done by the supervisor, could be more thorough and include brushing around the front and back.
Frequently Asked Questions About Whistle Express Car Wash
Do you offer full detailing?
While we don’t offer full detailing as a service, we understand that having your car look its best is a priority for you. To accommodate this, we have installed complimentary areas where guests can vacuum their vehicles and use our towels, wipes, and other free supplies.
Who vacuums the car?
Our customers have the opportunity to utilize our complimentary area that is stocked with car vacuums, towels, wipes, and other free supplies.
How do unlimited car wash plans work?
A small decal will be placed on your windshield when you sign up for one of our Fast Pass Unlimited Wash Club packages. This will allow our system to recognize your car automatically and open the gate for you.
Do your machines scratch vehicles?
We have the safest and best car wash technology in the business. The "closed-foam" wraps used in our car washes are unable to hold onto dirt or sand as they clean, so they are unable to scratch your vehicle.
Do you provide towels?
Yes, we provide microfiber towels on hand for use by our guests. We also offer other complimentary supplies and technology, such as wipes and car vacuums, that customers can use to keep their car looking its best!
Do you have a family plan / discount?
Unfortunately, at this time we are only able to offer Fast Passes for one vehicle per membership. You can, however, purchase multiple memberships within a family.
How do ceramics work?
Our Multi-Step Ceramic Coating is an enhanced process for exceptional gloss and color depth that offers superior water repellency to help protect your vehicle from the elements. It bonds at a molecular level, making it long-lasting!
Can wash memberships be purchased with cash?
Unfortunately, as our Fast Passes are a subscription service charged every month, they cannot be paid for in cash.
Can car wash memberships be purchased online?
You can purchase and manage your membership through the new Whistle Express app! Download it today from the App Store and unlock a new way to wash!
Do you offer full detailing services at Whistle Express Car Wash?
We don't offer full detailing, but we provide complimentary areas equipped with vacuums, towels, wipes, and other supplies so guests can clean their vehicles themselves.
Who is responsible for vacuuming my car at Whistle Express Car Wash?
Customers can use our complimentary vacuum area stocked with supplies to vacuum their own cars.
How do the Unlimited Wash Club plans work at Whistle Express Car Wash?
After signing up, a decal is placed on your windshield allowing our system to automatically recognize your car and open the gate when you arrive.
Are the car wash machines at Whistle Express safe for my vehicle's paint?
Yes, we use advanced "closed-foam" wraps that clean without holding dirt or sand, preventing any scratches on your vehicle.
Does Whistle Express Car Wash provide towels for drying vehicles?
Yes, microfiber towels and other complimentary supplies like wipes and vacuums are available for customer use to keep cars looking their best.
Can I purchase family plans or discounts for multiple vehicles?
Currently, memberships are for one vehicle per person, but multiple memberships can be purchased within a family.
What is the benefit of the Multi-Step Ceramic Coating offered?
It provides exceptional gloss and color depth, superior water repellency, and bonds at a molecular level to protect your vehicle long-term.
Can I pay for car wash memberships with cash at Whistle Express?
No, our Fast Pass memberships are subscription-based and cannot be paid with cash.
Are car wash memberships available for purchase online?
Yes, you can purchase and manage your membership through the Whistle Express mobile app available in the App Store.
What nearby places can I visit before or after my car wash at Whistle Express Car Wash?
You can explore nearby places such as 'The Rainforest Car Wash' for alternative car care, 'Motorcars Detail Center' for auto detailing needs, and 'Superstarz Elite Boutique' for shopping women's and children's clothing.
How can nearby automotive service providers complement my visit to Whistle Express Car Wash?
After washing, you might visit nearby 'A & A Auto Service' or 'Sharp Care Auto Services' for tire repairs or automotive services to keep your vehicle in top condition.
Are there wellness or beauty services close to Whistle Express Car Wash that I can visit?
Yes, nearby places like 'Sacred Womb Wellness Spa LLC' and 'Su-Zen Hair Studio' offer spa and beauty treatments you can enjoy around your car wash visit.