Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Cleveland Heights, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cleveland Heights location today.
Location
Hours
Reviews
4.3
987 reviews
5 stars
699
4 stars
99
3 stars
54
2 stars
41
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Nolan and DeMarco for their exceptional service.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and condition of the rental cars, including reports of vehicles being dirty or having unpleasant odors.
Reservation Issues
Numerous customers experienced problems with reservations, including not having the reserved vehicle available and being charged incorrectly.
Wait Times
Customers frequently noted long wait times for vehicle pickup, with some indicating that the service was slow during busy periods.
Overall Experience
While many customers had positive experiences and expressed a willingness to return, there were significant complaints about service inconsistencies and management issues.
- JDJulia Dobrosotskaya6 days ago5.0Very friendly team! The car I rented was clean, full tank, all great. pick up took about 15 min, return even less. Highly recommended.
- CCConnee ChoiNov 14, 20255.0Very good service. The person (Marques) who helped me was amazing. He spent a lot of time explaining the specifics of the car, was polite and helpful. He was also patient. All in all, a good experience!
- EBEva BradleyNov 12, 20255.0I was very pleased with my car rental experience at Enterprise. They are efficient, professional, and friendly. I highly recommend them, and when needed will use their services again.
- JFJoseph FrolikNov 9, 20255.0Very easy to make reservations online and the team in Cleveland Heights was courteous, efficient (on a busy Saturday morning) and very helpful.
- TSTammy SimmonsNov 5, 20255.0Excellent customer service car was clean and ready for pick up and return was quick and smooth Holly my customer service was excellent
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Cleveland Heights?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Cleveland Heights?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and Sundays from 9:00 AM to 12:00 PM.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car online via their official reservation website or call them directly at +1 216-397-7600.
What payment options are accepted at Enterprise Rent-A-Car in Cleveland Heights?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payment methods.
Does Enterprise Rent-A-Car in Cleveland Heights offer services for airport pick up?
Yes, the location provides airport pick up services as part of their rental options.
Is Enterprise Rent-A-Car in Cleveland Heights owned by women or offers discounts for military members?
Yes, the business is woman-owned and provides discounts for active military personnel.
What is the address of Enterprise Rent-A-Car in Cleveland Heights?
The location is at 3200 Mayfield Rd, Cleveland Heights, OH 44118, USA.
What nearby automotive services can help if my car needs repairs before or after renting a vehicle?
Nearby automotive options include Alternative Solution Car Care for repairs, and U-Haul Moving & Storage and Trailer Hitch Super Center for additional truck rentals or moving needs.
Are there any nearby gas stations convenient for refueling your rental car?
Yes, Marathon Gas and Sahlani Brothers Inc provide nearby gas stations and convenience store services.
What community or cultural places near Enterprise Rent-A-Car could I visit before or after my rental?
You might enjoy visiting The Civic Conference and Events Center for events or concerts, Roots of American Music for cultural activities, or the Heights Rockefeller Building, a local landmark.