Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cleveland Heights, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cleveland Heights location today.
Location
Hours
Reviews
4.3
998 reviews
5 stars
707
4 stars
101
3 stars
54
2 stars
42
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and efficient staff, highlighting their willingness to help and resolve issues.
Vehicle Condition
While most vehicles were reported as clean and well-maintained, some customers experienced issues with dirty cars and unpleasant odors.
Reservation Issues
Several customers reported problems with reservations, including unavailability of reserved vehicles and miscommunication regarding bookings.
Wait Times
Customers noted long wait times for pickup and drop-off, especially during busy periods, although some appreciated the staff's efforts to manage the situation.
- JMJeanne Madison5 days ago5.0The agents at the Cleveland Hts location were very helpful and professional. I had to rent a car when my car was being repaired from an accident. I was stressed, but they made the whole thing easy and even made me laugh. They were very understanding when the repairs took longer than expected and extended my rental under the terms of my insurance. I always go to the Cleveland Hts location because of the great customer service and the large number of clean available cars. I highly recommend the Cleveland Heights Enterprise.
- KPKeerti Vardhan Pasagada6 days ago2.0Class of car I booked wasn't available. Was told that I'd be getting an upgrade. Then I'm told that I need to pay for it?! Also booked used a corporate code that allows me to add up to 9 additional drivers for free. Somehow it won't show up on their end and I had to show them what all is included in my corporate promotion by going through the booking procedure live. I'd rather drive up to the airport than pick up here again.
- PMPatricia MJan 4, 20265.0They were just the best!
- BSBrian StephensJan 2, 20265.0I went to Enterprise requesting a Grand Wagoneer for a trip to Columbus OH, and the day of the Rental they had it ready for me and the whole Staff at the 3200 Mayfield Rd location was so kind and professional.
- CLCathy LuckDec 14, 20255.0The folks in the Cleveland Heights location are friendly, professional, and efficient. Thanks!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Cleveland Heights?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Cleveland Heights?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and Sundays from 9:00 AM to 12:00 PM.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car online via their official reservation website or call them directly at +1 216-397-7600.
What payment options are accepted at Enterprise Rent-A-Car in Cleveland Heights?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payment methods.
Does Enterprise Rent-A-Car in Cleveland Heights offer services for airport pick up?
Yes, the location provides airport pick up services as part of their rental options.
Is Enterprise Rent-A-Car in Cleveland Heights owned by women or offers discounts for military members?
Yes, the business is woman-owned and provides discounts for active military personnel.
What is the address of Enterprise Rent-A-Car in Cleveland Heights?
The location is at 3200 Mayfield Rd, Cleveland Heights, OH 44118, USA.
What nearby automotive services can help if my car needs repairs before or after renting a vehicle?
Nearby automotive options include Alternative Solution Car Care for repairs, and U-Haul Moving & Storage and Trailer Hitch Super Center for additional truck rentals or moving needs.
Are there any nearby gas stations convenient for refueling your rental car?
Yes, Marathon Gas and Sahlani Brothers Inc provide nearby gas stations and convenience store services.
What community or cultural places near Enterprise Rent-A-Car could I visit before or after my rental?
You might enjoy visiting The Civic Conference and Events Center for events or concerts, Roots of American Music for cultural activities, or the Heights Rockefeller Building, a local landmark.