Brand Certified
Enterprise Rent-A-Car
4.3(1013 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
3200 Mayfield Rd, Cleveland Heights, OH
44118, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(216) 397-7600
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/oh/cleveland-heights-3915.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cleveland Heights, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cleveland Heights location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
1,013 reviews
5 stars
718
4 stars
102
3 stars
55
2 stars
42
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and willingness to help, with specific mentions of employees like Nolan and DeMarco.
Reservation Issues
Several reviews highlighted problems with vehicle availability and honoring reservations, leading to frustration among customers.
Cleanliness and Vehicle Condition
There were mixed reviews regarding the cleanliness of vehicles, with some customers reporting dirty cars and unpleasant odors.
Efficiency
While some customers experienced long wait times, others noted quick service and efficient processes during pickup and return.
- GPGwendolyn Peev2 days ago5.0Everyone here is SO nice! They picked me up, dropped me off after my car was repaired. They are very familiar with auto insurance cases. They try hard to give you a vehicle similar to what you own if you like. I have used them 3 times and they were always great!
- DJdenise jordanFeb 26, 20263.0Customer service workers were extremely nice. Vehicle drive great. If there's anything that could be improved it would be that whoever cleans the vehicles, are not doing good jobs, twice on to separate occasions the cars smelled of marijuana, had to bring it in to exchange before. And on another rental returned because it was sticky on the inside very dirty.
- MCMOHAN CHANDFeb 22, 20261.0Whenever I go there, I end up wasting my time. Go there only if you have one to two hours; otherwise, it’s not worth it.
- DJDemetrius JonesFeb 19, 20265.0Great experience, was in and out in no time. Agents are kind and respectful. Will definitely be back!
- LWLinda WhitlockFeb 4, 20265.0Enterprise Rent-A-Car – Cleveland Heights / Mayfield Rd This team helped me out when I was stuck. I needed to return a truck rented from Enterprise Truck Rental in another state, but the first location I tried wouldn’t take it. The Cleveland Heights location stepped up and made it happen. They understood the situation, didn’t give me the runaround, and made the return quick and easy. I really appreciated their flexibility and willingness to help when others wouldn’t. Solid customer service when I needed it most.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Cleveland Heights?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Cleveland Heights?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and Sundays from 9:00 AM to 12:00 PM.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car online via their official reservation website or call them directly at +1 216-397-7600.
What payment options are accepted at Enterprise Rent-A-Car in Cleveland Heights?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payment methods.
Does Enterprise Rent-A-Car in Cleveland Heights offer services for airport pick up?
Yes, the location provides airport pick up services as part of their rental options.
Is Enterprise Rent-A-Car in Cleveland Heights owned by women or offers discounts for military members?
Yes, the business is woman-owned and provides discounts for active military personnel.
What is the address of Enterprise Rent-A-Car in Cleveland Heights?
The location is at 3200 Mayfield Rd, Cleveland Heights, OH 44118, USA.
What nearby automotive services can help if my car needs repairs before or after renting a vehicle?
Nearby automotive options include Alternative Solution Car Care for repairs, and U-Haul Moving & Storage and Trailer Hitch Super Center for additional truck rentals or moving needs.
Are there any nearby gas stations convenient for refueling your rental car?
Yes, Marathon Gas and Sahlani Brothers Inc provide nearby gas stations and convenience store services.
What community or cultural places near Enterprise Rent-A-Car could I visit before or after my rental?
You might enjoy visiting The Civic Conference and Events Center for events or concerts, Roots of American Music for cultural activities, or the Heights Rockefeller Building, a local landmark.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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