Monro Auto Service and Tire Centers

Reviews

• SB

  Steven Black

  6 days ago
  5.0
  Over and above the call of duty. Great service thank you
• AR

  Anthony Raker

  Apr 2, 2026
  1.0
  150 dollars just to get my ac looked at. No service done whatsoever. Ridiculous pricing
• LG

  Lester Gilbert

  Mar 30, 2026
  1.0
  I strongly encourage anyone reading reviews to take this seriously—this location should not be in operation based on the level of service I experienced. I spent several hundred dollars here, only for my vehicle to be misdiagnosed, despite us having a clear understanding of the issue before arriving. After speaking with Tyler, the branch manager, I was disappointed by how unprofessional and dismissive he was. Instead of addressing my concerns, I was told not to discuss the issue with him and to contact corporate if I wanted any resolution. To make matters worse, I had to return within 72 hours, only to be told it was an entirely different problem that their diagnostic system initially failed to detect. This lack of accuracy and accountability is unacceptable. Based on my experience, I would strongly advise others to avoid this location—and the brand as a whole.
• LW

  La'Tisha Williams

  Feb 28, 2026
  1.0
  This place is a bunch of B.S never take your car there. Had my car towed there so they could take a look at my engine and from the start the mechanics were being very rude and nonchalant with me and my dad
• NJ

  Naillill Johnson

  Feb 22, 2026
  1.0
  Yeah, don't go here. I don't know how good the auto work is because the guy was very off putting. I had an appointment for 7:30am. Mind you, I called and this appointment was given to me. When I arrived (7:40), the door was locked (not open). Sign said, hours: 7:30a-8p. When the guy comes to the door, he acts as if I woke him up and bothered him. I said, "Good morning, I have an 7:30 appt." He said, "Well, my technician doesn't get here until 8." Again, like I was bothering him. I replied, "O, I don't know why the woman would schedule me for 7:30?" He just looked pissed and didn't say anything. I then showed him the confirmation email, just because of his terrible disposition, and also apologized, saying, " I'm sorry if your mad at me, I didn't make the appt, the woman working for yal did." He then was like, "O, I'm not mad." Still with attitude. I wanted to get my tire sensors checked because the warning light was on, but he acted as if that was a problem. I must add that I was initially there for a warranty issue, so maybe that's why he didn't want to check anything else. But, hell, I was going to pay for that ! It's fine, I was so turned off by his attitude, it's a good thing I didn't get any work done there. They couldn't fix my problem anyway. I had to take my car to the dealership. So yeah, don't go here. Or at least, don't go first thing at 7:30am lol. Wait until they wake up. Lol