Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Mixed reviews on customer service; some praised staff like Gerald and Ray for their helpfulness, while others reported rudeness and negligence from employees.
Operational Issues
Frequent complaints about equipment malfunctions, including non-working vacuums and payment systems, leading to customer frustration.
Quality of Wash
Inconsistent cleaning quality; many customers noted that their cars were not properly washed, with some reporting scratches and residue left behind.
Membership Experience
Customers expressed dissatisfaction with the membership experience, citing difficulties in cancellation and poor service during visits.
Location Management
Concerns about management and operational hours; several customers reported closures during posted hours and a decline in overall service quality.
KJ
Kate Jones
Jan 30, 2025
5.0
I have had a wonderful experience here every time I come , The manger Gerald here is amazing he’s always able to help me and give me good tips for my car. I come here all the time!
LB
Lynne Becker
Mar 5, 2023
5.0
Melissa was friendly & accommodating in renewing our service. Thanks Melissa! Zips is great!
GP
Gopi P
Dec 1, 2022
4.0
Excellent service, low cost monthly plans, and who doesnt love the free car vaccums 😊 My kids love to sit and enjoy the little light show while i like the clean car.
KJ
Kadi Joulente
Aug 22, 2021
5.0
I've been through this car wash a few times now and I'm always highly satisfied. I was having a little trouble at the kiosk today and Jimmy came out right away and helped me no problem. He was very friendly and courteous. I will be back it was a great experience. Love the lights.