Xpress Pro Tire & Auto Western Hills

4.2
316 reviews

About

Auto Repair ShopOil Change Service StationBrake Shop
Welcome to Xpress Pro Tire & Auto With our trusted service since 1980, we've established several efficient and effective processes that help is sustain and extend the life of our customers automobiles. During that time we've learned, adapted, and adjusted our operations to implement the most suitable strategies. We never compromise our quality for speed - we perform quickly because our methods are consistent. We want to ensure our customers enjoy their lives in every capacity - and having a fully functioning vehicle is a critical part of that. So whether it's a 5-minute oil change or an advanced repair, Xpress Pro is here to provide a seamless, professional, and affordable experience. Service You Deserve. Professionals You Trust.

Location

Xpress Pro Tire & Auto Western Hills
5410 Glenway Ave., Cincinnati, OH
45238, United States

Hours

Reviews

4.2
316 reviews
5 stars
208
4 stars
46
3 stars
14
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and professional staff, highlighting their helpfulness and genuine care.

Honesty and Transparency

Many reviews noted the team's honesty in diagnosing issues and not upselling unnecessary services, which built trust with customers.

Efficiency

The business was frequently commended for quick service and timely completion of repairs, often accommodating same-day appointments.

Pricing

Customers appreciated the reasonable pricing and value for services, often comparing favorably to competitors.

Cleanliness Issues

Some feedback indicated that the waiting area and facilities could use improvement in cleanliness.
  • CW
    Craig Welling
    4 days ago
    5.0
    5 stars. Had new drum brakes installed. Had some noise so I brought it back. Chris and the team took extra time to double check and make adjustments. Everything working great now. I appreciate them doing what it took to make it right thats all that matters. Thanks again guys I'll be back
  • SS
    Steven Sherman
    5 days ago
    3.0
    The manager was nice guy he help me with purchasing some new tires for my car I am satisfied about the customer service and good work.
  • AS
    Andrew Siciliano
    6 days ago
    5.0
    George and Chris are great to work with, they do their best to take care of their customers and are very upfront! Mike, Brian, and Dee are great at their job, and care about their customers! The Western Hills Team, in my opinion, is highly recommended! Very professional, and have genuine integrity!
  • MK
    Marvin Knobloch
    Jan 5, 2026
    1.0
    Unhappy with the service I received. Took 2 hours for an oil change. The staff could not answer my question and would not except their own coupon. Will never go back.
  • JF
    John Frayne
    Dec 31, 2025
    5.0
    So far so good. Used to use midas next to express pro.. midas sucks. Express pro western hills has a great team in place !

Frequently Asked Questions About Xpress Pro Tire & Auto Western Hills

What services does Xpress Pro Tire & Auto Western Hills offer?

Xpress Pro provides a range of automotive services including auto repair, brake service, fluid service, fleet services, auto AC repair, oil changes, suspension maintenance, tire services, and transmission repair.

What are the operating hours of Xpress Pro Tire & Auto Western Hills?

The shop is open Monday through Friday from 7:30 AM to 6 PM, and on Saturday from 7:30 AM to 4:30 PM. It is closed on Sundays.