Xpress Pro Tire & Auto Colerain

Reviews

• MB

  Mindy Benjamin

  5 days ago
  4.0
  Update: 3/17...I am changing my review to 4 stars because Mike came through for me. He ordered me a new tire Saturday and it came in on Monday. I went in after I got off work around 5 and Mike promptly got my car back and the tire put on for me. He waived the mounting fee and included a new warranty for the new tire at no charge. I am still very dissatisfied with West Kemper's service. Thanks again Mike! 3/14: If I could give 0 stars I would! So frustrated with Xpress pro. I currently have a piece of metal in my tire and what started as a slow leak has turned into a much faster leak after being told that this location didn't have a tire in stock but that there were two locations not too far away that did. I drive to first location and no tire, then I go back to Colerain and they call the second location to confirm the tire is in stock. I drive there and guess what....it isnt in stock!!!! So at this point, I have wasted an entire Saturday and a half tank of gas and still have a piece of metal in my tire.
• MM

  Margo

  Mar 7, 2026
  1.0
  Beware. They don't tell you about hidden fees until after you agree to have a service done and you're ready to pay. Then they add a shop fee. I don't mind the taxes. I expect that. But the person at the shop didn't mention shop fees.
• TH

  Ty Hoskins

  Feb 25, 2026
  5.0
  Quick. Affordable. Quality service!
• LC

  Lavina Coleman

  Feb 17, 2026
  5.0
  Wonderful mechanics, very polite, patient and respectful. Worked with me every step of the way. Kept me informed of everything. I really appreciate them or all they did.
• KD

  Kelli Donnelly

  Feb 15, 2026
  5.0
  Mike was friendly, professional, and very helpful. They were fast and efficient. They were able to get me in for service the next day.