Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cincinnati.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
9191 Union Cemetery Rd, Cincinnati, OH
45249, United States
Hours
Reviews
4.2
528 reviews
5 stars
363
4 stars
60
3 stars
21
2 stars
14
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the fast and friendly service, several reported issues with the quality of work, including improper checks and negligence leading to further car problems.
Staff Attitude
Most reviews highlighted the friendliness and professionalism of the staff, but there were notable complaints about rudeness and unhelpfulness from certain employees.
Efficiency
Customers appreciated the quick service and efficiency in getting oil changes done, although some reported long wait times and rushed service.
Customer Support
There were significant complaints regarding the handling of customer issues, with many feeling that management did not adequately address their concerns or provide satisfactory resolutions.
- YKYasmin Kourdi3 days ago1.0If I would be able to give no stars to this place, I would have done it. Their prices are too high, left my oil all over my car, inside and out, and they also pressure you to buy things that you feel obligated to buy when it is not needed. I was very unsatisfied with their services.
- VBVenita BenfordDec 21, 20255.0The agent Tadiwa was fantastic! They were so helpful and patient with my questions. I felt heard and appreciated as a valued customer. It was a pleasurable experience and I truly believe my car was serviced with care.
- ESEmily SowderDec 16, 20255.0Very close by with extremely nice personnel.. We have other services done by another place of business and many items covered by warranty. I used my coupon I found online which saves additional money..
- DRDena RobinsonDec 8, 20255.0Team members all working together, nice to see everyone working and no drama.
- ABamy m backscheiderDec 7, 20255.0Love everything about Valvoline.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline offers 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Cincinnati?
It is located at 9191 Union Cemetery Rd, Cincinnati, OH 45249.
What are the operating hours of Valvoline Instant Oil Change?
Open Monday to Friday from 7:30 AM to 7:00 PM, Saturday 7:30 AM to 6:00 PM, and Sunday 8:30 AM to 5:30 PM. Closed on holidays such as Thanksgiving and Christmas.
Does Valvoline Instant Oil Change require customers to make appointments?
No, appointments are not required at this location for oil changes or maintenance services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change currently open?
Yes, the business is currently open and operational.
How can I find Valvoline Instant Oil Change's website or book services online?
You can visit their website at https://store.vioc.com/oh/cincinnati/9191-union-cemetery-rd to learn more or book services online.
What nearby automotive-related businesses can I visit along with Valvoline Instant Oil Change?
Nearby automotive businesses include AutoShine (auto detailing and car wash), Car-X Tire & Auto (tire shop), Sun Solutions Window Tinting (car window tinting), Bob Sumerel Tire And Service, and Speedway gas stations.
Are there convenient places to get financial services near Valvoline Instant Oil Change?
Yes, PNC bank with ATM services and Western Union money transfer services are located nearby, allowing you to handle banking needs before or after your vehicle maintenance.
Where can I find nearby dining options to visit after getting my vehicle serviced?
You can try Ninja Asian Fusion or Herradura Mexican Restaurant near Valvoline Instant Oil Change for dining after your service appointment.