Valvoline Instant Oil Change

Reviews

• JH

  Jenifer Haines

  1 day ago
  5.0
  We have the best experience every time we come here! Knowledgeable and friendly staff, and they get us in and out quickly and efficiently. They’re never pushy with upselling, just informative which I appreciate so much. We only come to this location now!
• BK

  Brian Kraft

  5 days ago
  5.0
  In and out quickly. No overselling services but did point out what was due based on mileage. Even had some lightbulbs in stock for me! Friendly staff on a rainy day!
• MB

  Matt Byrd

  5 days ago
  5.0
  Mason Valvoline rules! Amazing staff and service every time I go. There are closer locations, but why do that when I know the best spot to go?
• OO

  Oguz

  6 days ago
  1.0
  I’ve been bringing my BMW to this Valvoline location for oil changes since I bought the car because I trusted the convenience and professionalism. Unfortunately, my most recent visit was extremely disappointing and may have led to a serious issue with my vehicle. When I arrived, the staff asked me to pay upfront as usual and made it seem like it would be a quick in-and-out service. A few minutes later, one of the employees came back and told me they were going to refund me and that I needed to get the oil change done somewhere else. No clear explanation was provided for why they suddenly couldn’t perform the service. Concerned, I later took the car to my mechanic. After inspecting it, I was told that the oil drain plug on my BMW appears to be stripped — something that can happen if it was previously over-tightened or mishandled during an oil change. I was quoted around $2,000 for the repair. This is extremely frustrating because Valvoline is the only place that has serviced my vehicle for oil changes since I purchased it. Now I’m left dealing with a major repair and no clear answers about what happened. I would strongly encourage management to look into how this occurred and ensure technicians are properly handling drain plugs, especially on vehicles like BMWs where improper torque can cause serious damage. Customers trust quick-service oil change shops with their vehicles, and situations like this seriously damage that trust.
• AA

  Abuaidyn

  Feb 14, 2026
  5.0
  Great service at the Valvoline location in Mason (45040)! I stopped by for a quick oil change without an appointment and was genuinely impressed by the professionalism and efficiency of the team. The staff was friendly, explained everything clearly, and offered different oil options without being pushy. The whole process took less than 20 minutes. They also checked my tire pressure, topped off fluids, and inspected filters as part of the service. I really appreciated being able to stay in my car and watch the work being done while asking questions. Fast, clean, and professional service at a fair price. I’ll definitely be coming back and highly recommend this location to anyone who values convenience and quality care.