Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cincinnati.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
666 reviews
5 stars
488
4 stars
80
3 stars
27
2 stars
10
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Lana, Sam, and Calvin.
Service Quality
While most reviews highlighted quick and efficient service, there were notable complaints about mistakes made during oil changes and a lack of accountability from management.
Management Issues
Several reviews criticized the management, particularly Jeremiah, for poor customer service and failure to take responsibility for mistakes.
Trustworthiness
Customers expressed concerns about the honesty of the service, with some feeling pressured into unnecessary upsells and others reporting issues with service quality.
Overall Experience
Despite some negative experiences, many customers reported positive visits and indicated they would return for future services.
- AHAndrea HollanderNov 15, 20255.0The oil change was great but Lana the attendant was the nicest most respectful person I’ve met in a long ttime. I can’t say enough about how kind she was and she made the experience 5stars plus!
- RPRon PetersonNov 14, 20255.0Lana was on top of the services being performed, Jacob & Jean-Luc did outstanding work under the hood. Awesome work Valvoline!
- AKAL KlawitterNov 13, 20255.0Went to Valvoline for a transmission flush and inflation of tires. Three cars were ahead of me, so I was glad when a young man came out to inquire what I needed and first confirmed the transmission fluid I would need was in stock. After about a 15 minute wait my car was serviced by Lana and Christopher and they were a wonderful dynamic duo. Lana had a great personality and walked me through the process as it was being flushed. Christopher also provided greatfeedback to my questions as I am a very curious soul. The time flew by and as long as everything functions properly I’m a happy camper.
- TDTerence L DardyNov 11, 20255.0Very knowledgeable, polite, no pressure and suggestions seemed very reasonable. Efficient, timely manner. Pleasant visit.
- SRStella RollNov 8, 20255.0Lana kept it real and told me to come back in a month when I was actually due for my oil change. I appreciate her more than she’ll ever know.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Cincinnati?
Valvoline provides quick, easy, and trusted preventive vehicle maintenance for all vehicle types, including 15-minute stay-in-your-car oil changes and a range of maintenance solutions.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
Valvoline Instant Oil Change is open Monday through Friday from 7:00 AM to 8:00 PM.
Is an appointment required to get an oil change at this Valvoline location?
No appointment is required; customers can visit without prior booking for service.
Can I pay with a credit or debit card at Valvoline Instant Oil Change on Glenway Avenue?
Yes, the location accepts credit cards, debit cards, and mobile NFC payments for customer convenience.
Where is Valvoline Instant Oil Change located in Cincinnati?
The shop is located at 6449 Glenway Avenue, Cincinnati, OH 45211.
Are there any holiday closures customers should be aware of?
Yes, the shop will be closed on November 27, 2025 and December 25, 2025 for holidays.
What nearby food options are available while I wait for my vehicle service?
You can visit nearby restaurants like J Taps Sports Bar and Grill, KFC, McDonald's, Burger King, Chipotle Mexican Grill, and Pizza Hut for a variety of fast food and dining choices.
Are there any printing or shipping services near Valvoline Instant Oil Change?
Yes, The UPS Store 4052 offers printing and shipping services close to Valvoline for your convenience.
Where can I get mobile phone and telecom services near Valvoline?
Nearby you will find T-Mobile and Star Wireless & Smoke Shop, which provide mobile phone and telecommunications services.
What automotive repair services can I find near Valvoline Instant Oil Change?
Nearby automotive services include Liberty Collision Center - Westside for auto body repair and Kellerman Complete Automotive LLC for tires and automotive retail services.