Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cincinnati.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
820 Eastgate North Drive, Cincinnati, OH
45245, United States
Hours
Reviews
4.5
443 reviews
5 stars
350
4 stars
35
3 stars
14
2 stars
12
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, professional, and helpful, with many customers appreciating the personal attention and care provided.
Efficiency
Most customers report quick service, often being in and out within a short time, although some noted longer wait times during busy periods.
Upselling Concerns
Several reviews mention aggressive upselling tactics, with customers feeling pressured to purchase additional services that they did not need.
Quality of Work
While many customers praise the quality of service, there are notable complaints about poor workmanship, including issues with oil changes leading to leaks and other problems.
Pricing Issues
Some customers feel that prices are high compared to competitors, especially when upselling is involved, leading to dissatisfaction with overall value.
- BBBrittany Brierly2 days ago5.0This place was very short staffed when I arrived at 5:30 but they did a wonderful job to still accommodate me into their schedule. They were very kind, reliable and used manners. Andrew, Luke and drystin.
- EEEmily3 days ago5.0Phenomenal, expectation-exceeding service! Quick in, quick out. Fast service from Jared, thorough inspections, no upselling, and I stayed in my car. Jason helped me diagnose my engine and gave me all the advice I needed—I will be saving so much money now, very grateful!
- GWGrant Woodard6 days ago5.0Jason was very helpful with not only my oil change but helping me find a trust worthy mechanic
- JSJulie Spitz6 days ago5.0Love not having to wait. Took me right in. Attendants were very knowledgeable and explained everything in layman’s terms. Will definitely come back for my oil changes, etc.
- TBTara BrightNov 11, 20255.0I recommend this Vavoline, they guys there are very professional and very quick. I’m usually in and out in 10 minutes or less!! Jason is awesome!! Thanks guys!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 820 Eastgate North Drive, Cincinnati, OH 45245, USA.
What are the operating hours of this Valvoline Instant Oil Change location?
Monday through Friday, 8:00 AM to 7:00 PM; Saturday, 7:30 AM to 5:00 PM; Sunday, 9:30 AM to 5:00 PM. The location is closed on major holidays like Thanksgiving and Christmas.
Does Valvoline Instant Oil Change require appointments?
No, they do not require appointments; you can visit anytime during business hours for service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How long has Valvoline Instant Oil Change in Cincinnati been in operation?
This location has been open since June 21, 2016, and Valvoline has nearly 40 years of experience in the vehicle maintenance industry.
Are there any restaurants nearby where I can eat while my car is serviced?
Yes, nearby options include Raising Cane's, McDonald's, Cheeseburger, LongHorn Steakhouse, and Koto Japanese Steakhouse, offering a variety of fast food, burgers, steak, and Japanese cuisine.
Is there a coffee shop close to Valvoline Instant Oil Change?
Yes, Starbucks and Dunkin' are nearby coffee shops where you can relax with a coffee while waiting for your vehicle service.
Can I get my car washed nearby after my oil change?
Yes, Mike's Carwash is located close to Valvoline Instant Oil Change, offering professional car wash and auto detailing services.
Are there stores nearby where I can shop while visiting Valvoline Instant Oil Change?
Yes, there are several stores nearby including Hobby Lobby for arts and crafts, Kay Jewelers, Torrid for women's fashion, Aaron's Inc. for furniture and electronics, Kirkland's for home goods, and Watson's of Eastgate furniture store.