Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cincinnati.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
820 Eastgate North Drive, Cincinnati, OH
45245, United States
Hours
Reviews
4.5
468 reviews
5 stars
374
4 stars
36
3 stars
14
2 stars
12
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.
Speed of Service
Most reviews emphasize quick and efficient service, with many customers noting they were in and out in a short amount of time.
Communication
Customers appreciate the clear explanations provided by staff regarding services and options, often without pressure to upsell.
Quality Concerns
Some reviews mention issues with service quality, including mistakes like not tightening oil filters and miscommunication about services performed.
Overall Satisfaction
Despite some concerns, many customers express high satisfaction with their experiences, often returning for future services.
- ARAmber Ray2 days ago5.0Yonas had amazing customer service and made getting an oil change easy but also kind of fun
- KGKeider GasparJan 4, 20265.0Exelente servicio y buen precio lo recomiendo por los muchos descuentos que te hacen saber que te apresian y la atención al cliente lo recomiendo 👌😊
- KRKing RoodDec 31, 20255.0Sharp, friendly techs. Even at the end of a busy day. 👍🏻
- TGThomas GaffneyDec 19, 20255.0I do reviews when I absolutely see fit , Jason and the crew always do a great job! Stand up guys! Keep up good work fellas!
- JPJeff PlummerDec 11, 20255.0Man these guys gave me the 5 STAR treatment! Showed me the different ways to identify my engine size, inflated my tires, topped off my washer fluid, and pulled my air filter to show it was still very clean. I met every employee from the manager, assistant manager, lube tech and under car dude. They did a wonderful job.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 820 Eastgate North Drive, Cincinnati, OH 45245, USA.
What are the operating hours of this Valvoline Instant Oil Change location?
Monday through Friday, 8:00 AM to 7:00 PM; Saturday, 7:30 AM to 5:00 PM; Sunday, 9:30 AM to 5:00 PM. The location is closed on major holidays like Thanksgiving and Christmas.
Does Valvoline Instant Oil Change require appointments?
No, they do not require appointments; you can visit anytime during business hours for service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How long has Valvoline Instant Oil Change in Cincinnati been in operation?
This location has been open since June 21, 2016, and Valvoline has nearly 40 years of experience in the vehicle maintenance industry.
Are there any restaurants nearby where I can eat while my car is serviced?
Yes, nearby options include Raising Cane's, McDonald's, Cheeseburger, LongHorn Steakhouse, and Koto Japanese Steakhouse, offering a variety of fast food, burgers, steak, and Japanese cuisine.
Is there a coffee shop close to Valvoline Instant Oil Change?
Yes, Starbucks and Dunkin' are nearby coffee shops where you can relax with a coffee while waiting for your vehicle service.
Can I get my car washed nearby after my oil change?
Yes, Mike's Carwash is located close to Valvoline Instant Oil Change, offering professional car wash and auto detailing services.
Are there stores nearby where I can shop while visiting Valvoline Instant Oil Change?
Yes, there are several stores nearby including Hobby Lobby for arts and crafts, Kay Jewelers, Torrid for women's fashion, Aaron's Inc. for furniture and electronics, Kirkland's for home goods, and Watson's of Eastgate furniture store.