Overall, customers praised the staff for being friendly, helpful, and providing excellent service, with specific mentions of employees like John, Connie, and Trish.
Product Availability
Many customers found the parts they needed at affordable prices, although some expressed frustration when specific parts were unavailable.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding the customer service center's inability to provide useful information about parts.
Atmosphere
The business was noted for its welcoming atmosphere, with customers appreciating the cleanliness and organization of the yard.
DW
Derrick Williams
Jan 3, 2026
5.0
I just met Kelly and she has encouraged me with
So much information for me to share about Pull and Pay. I'll start today telling others.
Kelly is great, nice, kind and knowlegeable.l
AH
Antwan Henderson
Jan 2, 2026
5.0
I like how organized the yard is regarding manufacturing of cars!
WJ
Will Johnson
Dec 30, 2025
5.0
Kevin was amazing really went the extra mile to help me. Taught me a really nice trick to get the window out
CT
Cuzin Green Thumb
Dec 18, 2025
5.0
Ms Kelly was a great help and love the help. Also had the parts I needed a great day
AL
Aliza Levy
Dec 10, 2025
1.0
Shalom. Hello my name is Aliza and I'm not from this country. The reason I'm writing this is because I came to this place for an altenator and I did not have a tool to get it off. So the man I flagged down to help me drive a van/truck helped me out. But in the mist of him helping me I was telling him about my trip back to Israel, to help my family. He was vary flirtatious with me. Keep in mind I'm married and I told him that. But he continued be flirting with me, in a joke way. And he also was telling me a story of black Hebrews and I understand. No hard feelings on how he feels. I tried being nice just for him helping me. I gave him 20$ for a tip. I think his name was Kevin. I don't remember. I liked everyone there behind the deck they was nice. But my interaction with him did not sit well with me.
Frequently Asked Questions About U-Pull-&-Pay Cincinnati
What kinds of vehicles does U-Pull-&-Pay accept?
We accept all kinds of vehicles, making it easy to sell your car for cash. Whether your car runs or not, is substantially damaged, or may not seem like it is worth much on the surface, we are interested!
Can I sell my junk car for cash without the title?
In most cases, you will need the title or proof of ownership to sell your car for cash. However, we understand you may lose your title or other pertinent information to your vehicle over time. To get a replacement title for your vehicle, try checking with your local DMV or government. For any questions about how you can sell your car without a title, contact your local U-Pull-&-Pay.
Can I sell my car if it doesn't run?
We accept all vehicles whether they run or not. If you have any questions about whether we will take your specific car’s make, model, year, or condition, give your local U-Pull-&-Pay a call or get an instant quote online.
What happens when I sell my car?
When you sell your junk car for cash to U-Pull-&-Pay, a professional team will ensure your car is removed and processed in accordance with local safety and environmental laws. Old cars often require special care and attention. We make it easy to sell your car by bringing the tow truck to you to remove the vehicle from your property.
What are the benefits of selling my car?
When you sell your junk car, you’re choosing an environmentally friendly option for disposing of something you no longer need. While some parts of a car may break down, other parts remain in great condition. We often have original parts, making it easy for our customers to complete their own DIY repair without scouring the market for those crucial components. We also handle the process of junking your car, so you don’t have to. We will tow your car and pay you on the spot.
What is a "Self Serve Auto Parts Recycler"?
U-Pull-&-Pay stores display thousands of junked cars and trucks on stands, arranged in rows, and separated by manufacturer. Bring your own tools to remove the parts, drive train components or any other accessories you need to fix or improve your car.
Why should I remove my own parts?
U-Pull-&-Pay's philosophy is: since you do all the work, you enjoy all the savings. Our parts are sold at a fraction of what a dealer would charge and well below the cost of a traditional auto parts yard.
Why should I sell my car for cash?
Turn that old car you have laying around into cash in your pocket. Not only does this help you out, but it helps us as a self-serve used auto parts salvage yard. We provide a clean and safe environment to pull used auto parts at a discount price, and we buy your junk car to keep our inventory stocked. When you sell your car, you’re taking care of something that could otherwise pose a safety hazard if left unattended to rust or break down further.
How much is my junk car worth?
There are several factors that go into each case for selling your junk car for cash, but we’ve streamlined the process to cut out unnecessary hoops so that you can sell your car for cash quickly. You can get a free, no-obligation quote by calling your local U-Pull-&-Pay store or by visiting our website.
What types of vehicles does U-Pull-&-Pay Cincinnati accept for selling?
U-Pull-&-Pay Cincinnati accepts all kinds of vehicles, whether they run or not, including substantially damaged cars or those that may not seem to have much value.
Can I sell my junk car for cash without having the title?
In most cases, you will need the title or proof of ownership to sell your car. If you’ve lost your title, you should contact your local DMV for a replacement. For more details, contact your local U-Pull-&-Pay store.
What should I expect when I sell my car to U-Pull-&-Pay Cincinnati?
When you sell your junk car for cash, a professional team will ensure your car is removed safely and processed according to local safety and environmental laws. They often tow the vehicle from your property to make it easy for you.
What are the benefits of selling my junk car to U-Pull-&-Pay Cincinnati?
Selling your junk car helps dispose of it in an environmentally friendly way, provides cash in your pocket, and supports a self-serve used auto parts salvage yard where you can find discounted car parts.
What is a 'Self Serve Auto Parts Recycler' at U-Pull-&-Pay?
It's a yard where thousands of junked cars are displayed on stands separated by manufacturer. You bring your own tools to remove the parts you need for repairs or improvements.
Why is removing your own parts beneficial at U-Pull-&-Pay Cincinnati?
Because you do all the work yourself, you enjoy significant savings as parts are sold at a fraction of dealer prices and below traditional auto parts yards costs.
What payment options does U-Pull-&-Pay Cincinnati accept?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
What are U-Pull-&-Pay Cincinnati's hours of operation?
U-Pull-&-Pay Cincinnati is open daily from 9:00 AM to 4:30 PM, with retail checkout available until 5:00 PM.
What nearby places can I visit when I go to U-Pull-&-Pay Cincinnati?
Nearby places include Caldwell Park and Caldwell Playground where you can relax before or after your visit. Also, automotive services like G&G Truck & Trailer Repair and United Auto Recovery are close by if you need additional car-related services.
How can nearby businesses like The Inflatable Fun Co. and Tent Rental Cincinnati complement my visit to U-Pull-&-Pay Cincinnati?
If you're planning an event or party, you can visit The Inflatable Fun Co. or Tent Rental Cincinnati nearby for party supplies and rentals, conveniently combining your automotive needs with event planning in one area.