Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Tuffy Tire & Auto Service Center is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Tuffy delivers trusted service and value. Come visit us at a Tuffy Tire & Auto Service Center location in Cincinnati today.
Details
- DebitAvailable
- Accepts checksAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Tuffy Tire & Auto Service Center
9401 Fields-Ertel, Cincinnati, OH
45249, United States
Hours
Reviews
4.5
288 reviews
5 stars
240
4 stars
10
3 stars4
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting the manager Alan and his team's commitment to excellent service.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and maintenance, although there were some complaints about specific issues with brake work.
Timeliness
Customers frequently noted the quick turnaround times for service, with many expressing appreciation for being accommodated on short notice.
Pricing
While many found the prices reasonable and competitive, there were some complaints about unexpected costs and upselling of unnecessary services.
Mixed Experiences
Some reviews indicated significant dissatisfaction, particularly regarding management and specific service experiences, suggesting inconsistency in service quality.
- EHElla Howard3 days ago5.0Maurice was wonderful. He was why I chose to to Tuffys.
- CJCarson Jones4 days ago5.0EASY 5 star rating from me. I talked to Maurice on the phone after calling a couple other tire places and was impressed with his professional and helpful tone. The whole profess was incredibly easy and was elevated by the politeness and humor of the service tech, Noah. I made my appointment the day of and received a notification that my vehicle was ready no more than two hours after I had dropped it off. Furthermore, a full car diagnostic (with photos) was included in my service work for free. I received a call once my car was ready and was given the confidence that numerous other systems on my car had been checked and confirmed as properly working without any extra charge. As communicated, if something were to have turned up as faulty, the service tech said they’d happily take care of it before returning it. All in all, this was a delightful experience and I will certainly be returning for additional service work in the future.
- ISIan Sundberg6 days ago5.0Tuffy was able to fix my wheel studs that broke off due to over torqued lug nuts. Maurice and Noah were extremely kind and helpful. They got my car in fast and had it ready before I needed it later in the day. I would highly recommend Tuffy for tire issues!
- RHRay HuberJan 3, 20265.0Very friendly and will get you the best deals for the services you order
- EKElizabeth KerrDec 27, 20251.0I dropped my car off to have my windows fixed. They couldn't complete the repair because they needed to order parts, which is understandable. When I picked my vehicle up the cruise control does not work and every single light in my dash is on. The employees shrugged it off and gave reasons for this, but NONE of these issues were present when I dropped off my vehicle and no offer was made to correct it. They also left an incredibly long scratch along the top of my vehicle.
Frequently Asked Questions About Tuffy Tire & Auto Service Center
What types of tires does Tuffy Tire & Auto Service Center offer?
Tuffy Tire & Auto Service Center offers all major tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more to suit any budget.
What auto services are available at Tuffy Tire & Auto Service Center?
They offer a wide range of auto services including brakes, wheel alignment, oil changes, batteries, suspension repairs, exhaust repairs, tire installation, tire repair, and vehicle maintenance.
What are the operating hours of Tuffy Tire & Auto Service Center?
The center is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as New Year's Day and Christmas.
Does Tuffy Tire & Auto Service Center offer any price guarantees on tires?
Yes, they provide a tire price match guarantee to ensure trusted service and value when purchasing tires.
What payment methods are accepted at Tuffy Tire & Auto Service Center?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa as payment methods.
Are there amenities like free Wi-Fi or restrooms available at Tuffy Tire & Auto Service Center?
Yes, the center offers free Wi-Fi and has restroom facilities available for customers.
What are some nearby places where I can shop or dine around Tuffy Tire & Auto Service Center?
Nearby you can visit La Marketa grocery store, Chipotle Mexican Grill for dining, Boston Market for American food, and Sephora Inside JCPenney for beauty products.
If I’m visiting Tuffy Tire & Auto Service Center, where can I get my car washed nearby?
You can get your car washed at Car Wash Plus, which is located close to Tuffy Tire & Auto Service Center, offering car wash and auto detailing services.
What other automotive services are available near Tuffy Tire & Auto Service Center?
Nearby automotive options include Jiffy Lube for oil changes, AutoZone for automotive parts and repair, Kutney Automotive tire shop, and Ding O Dents auto body shop.
Where can I find postal services near Tuffy Tire & Auto Service Center?
Nearby postal services include Symmes Branch Post Office, United States Postal Service, and US Post Office providing convenient mailing options.