TLG Peterbilt - Cincinnati

3.8
280 reviews

About

Truck DealerTruck Repair ShopUsed Truck DealerTruck Rental AgencyTruck Parts SupplierTruck Accessories Store
At The Larson Group, we believe buying a truck should be more than a transaction. Our reputation is built on our passion, which translates to premium products that keep you on the road, industry leading customer service, and the knowledge that comes from founders who were drivers before they were dealers. A relationship with us means you’re not just buying a Peterbilt - you’re buying a TLG Peterbilt.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

TLG Peterbilt - Cincinnati
2550 Annuity Dr, Cincinnati, OH
45241, United States

Hours

Reviews

3.8
280 reviews
5 stars
149
4 stars
47
3 stars
14
2 stars
9
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers praised the professionalism and helpfulness of staff members like Jenifer, Kodi, and Chris, highlighting their dedication to resolving issues.

Service Delays

Numerous reviews indicated significant delays in service, with some customers waiting weeks for repairs and experiencing poor communication regarding timelines.

Mixed Repair Experiences

While some customers reported satisfactory repairs and quick service, others expressed frustration over unresolved issues and poor quality of work.

Sales Experience

Customers had positive experiences with sales representatives, particularly praising Chris English and Daniel Richardson for their assistance and professionalism.

Parts Availability

Feedback indicated issues with parts availability and delivery, leading to dissatisfaction among customers needing timely repairs.
  • DC
    Duvy Castro
    Dec 26, 2025
    1.0
    I bought a truck from the dealer in November and the transmission went out in Chicago on my first trip and now I have to pay 25k to the freightliner for a new transmission
  • HM
    Harry Mann
    Nov 24, 2025
    5.0
    This Review for Jenifer One of TLG’s honest, hard working and professional employee. If any company has employees like Jenifer, no one can stop that company growth. One of our Peterbilt 389 broke on Highway 275 on November 21, 2025. We order the parts, problem was no delivery were until Monday, 24th. And it was raining and almost no one was available around until next day. But Jenifer became our savior that day. With her hard work She found the part, not just found the part, since we were on the way her home, ( little of side) she did show her professionalism, and deliver the part and save us load, broker, and very expensive towing. So much to say just one Word Thanks so much for your professionalism. You kind people are exactly Trucking need. Thanks you and hod blessings.
  • RB
    Rob Burk
    Nov 13, 2025
    5.0
    Waterpump replacement, in and out same day, great experience all around!!
  • DM
    Donnell Mathena
    Oct 28, 2025
    5.0
    Altnator went out on me last night . Made it in to get another 1 this morning want to say they were all Very Top Notch I want to Brag on Kodi Haas young man in the shop... Good help is Hard to Find these days and They Have 1 of the Best in the Shop by having him on there Team.. Parts Counter People and Service Desk People were all Very Kind and Professional People ... Thanks you all Made my Day today and God Bless You All..
  • FT
    Fleet Taurus
    Oct 14, 2025
    1.0
    This is how looks 5th wheel greased after their overpriced $1110 PM service. Skip it, don't waste time here!!!

Frequently Asked Questions About TLG Peterbilt - Cincinnati

What are the main products offered by TLG Peterbilt - Cincinnati?

TLG Peterbilt - Cincinnati offers new trucks, used trucks, and parts.

What services can I get at TLG Peterbilt - Cincinnati?

They provide heavy duty truck service, body shop, leasing & rental, and mobile service.