Tire Discounters Headquarters

Reviews

• DC

  Darryl Caldwell

  2 days ago
  1.0
  I brought my 2018 Toyota Corolla to Tire Discounters — E Broad St in Reynoldsburg on 10/31/2025 for an alignment and four new tires. After driving, I heard a rubbing noise coming from the front at speeds above 60 mph. I returned on 11/11/2025 and they only balanced the tires even though I described a rubbing noise — that did not fix the issue. On a third visit they told me the right front wheel bearing needed replacement and charged $684; because I complained, the manager removed the part cost but I was still billed nearly $500, and the noise remained. After one more visit they finally replaced the tires and the noise stopped. The manager gave a free oil change, but I’m left wondering whether the bearing replacement was necessary or if I was charged for an unnecessary repair to cover defective or noisy tires. Very disappointed with the multiple trips, the extra charges, and the poor initial diagnosis. Hope this helps someone avoid the pitfalls that I experienced.
• RP

  Raymond Parrish

  Nov 15, 2025
  2.0
  Rude customer service. People see you walk in and nobody there to help you. Had to wait 4-5 mins before I got help. When they ask you how can I help you they are doing something else. Why do you say how can I help you if you are not ready to help. When I said I don't need a front ilend alignment the gentleman said you are not getting one today. This is why I left discount tires and went this company. Now it looks I will be looking for another company. I went to spring Hill and got the same service there.
• TL

  Teri Loomis

  Nov 7, 2025
  1.0
  Took my jeep in the beginning of September to get new tires. Got it home to realize that one of the rims were scratched. I call where I took the car and they looked at it and took pics. I got home and upon further examination found 2 more rims that were scratched so when they called I let them know. They got an attitude with me so I filled out an online form and got a district manager who told me to take it to another shop. I took it there and they took pics, I waited for 2 weeks and asked him if they heard anything, and he was going to check with the second manager. I have asked him twice if he heard anything, and he has pretty much ghosted me. I send another form and get another guy call me today and pretty much called me a liar and said that there was no tool in his shop that would make those scratches (mind you this is the first service I’ve had on the tires) It’s been 2 months and I have no answers…and seven worse…BEING CALLED A LIAR!
• CW

  Carrie whorton

  Oct 31, 2025
  1.0
  On Friday, October 31, 2025 @ 8:07am I arrived at 86th and Michigan Road location. I was greeted by BRANDON BURT who reminded me immediately that I had eight tires replace in the past two years. I paid for the warranty and didn't expect to be questioned as to how many tires I needed replaced. He also said I would be out within an hour. Well needless to say; I was not. He wasn't courteous enough to let me know that it may be longer. While standing in the waiting room watching the crew, I observed one of the Techs. stop working on my tire to eat. At some point they returned to my tire and a female completed my repair. CEDRIC at the Rockville location (who is no longer there) suggested the brand of tire and I accepted his advice. BRANDON up charged me at the end of repair. I asked why he didn't have an answer. He then adjusted my rate. I will NEVER return to that location again and if you are reading this post, you shouldn't either.
• EE

  Erin

  Oct 24, 2025
  1.0
  I am very upset and this is not the only disappointment I experienced with them in the past month. I would like my money back so I can take it somewhere where it can be fixed. I left my truck there for a month, to get break lines fixed. We brought it in to get the breaks fixed and was told it was the lines and we signed a paper up to 2,500$ becuase it wasn’t going to be the only thing wrong. We knew other parts of the brakes needed to be done, they knew they needed it to be done and instead gave us back an unsafe vehicle because they wanted to get it back to us. We dropped it off to have the entire brakes fixed and here we are 4 weeks later, and still have an unsafe vehicle to drive. I have been a loyal TD customer and this has pushed me to the edge. This is not including anything about the lazy visit we had with the van within the 4 weeks. I am so disappointed in my go to car people. Point is we had the money- the people at the dent location decided it was not worth their time. They dragged their feet, did the most expensive thing, not even sure how good of a job they did, and gave us back an unsafe vehicle becuase after 4 weeks, they wanted to get it back to us. This is unacceptable. Waiting on any response from the company and will update. I’m not hopeful.

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