Tire Discounters

Reviews

• RK

  Ryan Klein

  4 days ago
  5.0
  I've always had a great experience at this store. Every time I go there they are open and honest with me. They also show patience in answering all my questions. My vehicle is a 2011 and they've kept it running great! They stand by their work and always make things right.
• SA

  Shaxzod Amriyev

  Mar 5, 2026
  1.0
  I recently replaced a tire and they gave me a 70,000 mile warranty but I drove 20,000 and it started making noise and they told me they wouldn't replace it I was at work for 3 days. I went but they didn't fire me
• JN

  Jason Nivens

  Feb 9, 2026
  1.0
  Brought a vehicle in for overheating on Jan 25th, it took them three days to replace a fan clutch and a thermostat firstly (claimed their tech would be out for a day and that there was NO ONE to work on it). I went back when I was told it was done on the 28th and there "was an issue with the water pump and that it was visibly leaking". The visible leak was nowhere near the water pump, and was from the thermostat housing they installed. I incurred transportation costs and lost time at work because of their delays. A salesperson even agreed with me that it was the thermostat. They didn't call me back until the 3rd, although they claimed to attempt to reach me the day before (I'll take their word on it). They said they put a new thermostat on it. Now, I called corporate on Jan 30th because of the delay, and then added on all the problems about them misdiagnosing my vehicle and trying to make me spend an extra $400 for an unnecessary timing chain service to reach the water pump. They called back on the 2nd asking for more information, which I provided. I simply wanted a partial refund for all the hassle this shop has put me through to offset the costs of an unacceptably long delay. (A DIYer can do the thermostat and fan clutch on this vehicle in an afternoon). Corporate proceeded to call me back on February 9th, defend the actions of the mechanic (even the salesperson had a few choice words for the decision making of this mechanic on-site), say the water pump was necessary because "manufacturer recommends it to be serviced by then" (diagnostics did not even bring up the water pump until the leak happened), and that they would not be helping me with this. The representative had a very condescending tone and seemed to only be defending the company instead of making things right with a customer they wronged. In a separate incident in their Anderson location, my father had to physically go into the shop and spin the wheel of his truck for the tech to hear the wheel bearing because they didn't believe the wheel bearing was the problem - because the computer said it wasn't! Tire Discounters has, on multiple occasions, locations and against multiple people, repeatedly shown to have terrible customer service, techs that should not be working on vehicles and so-called 'professionals' with worse turnaround times than someone untrained could do with a youtube video and with higher standards. I will never go to Tire Discounters again and I will actively encourage anyone that I know of to not go there.
• MR

  Mark Ruther

  Jan 11, 2026
  5.0
  Had a large object in one tire. Pulled off the highway and came here. Very accommodating customer service. I expected to need a new tire and they were able to patch it and did a great job. Thank you!
• BW

  Brandon Wooton

  Dec 12, 2025
  1.0
  I don't normally even go out of my way to write reviews but I feel like I really have to this time. I was quoted an amount over the phone that was vastly different from when I arrived which they suddenly couldn't find anyomore. Ryan was the absolute rudest person that I've even spoken to because I dared to say I couldn't afford them marking up a part over 200% while also charging 185 dollars for labor on a 15-30 minute fix. In particular his 'we have to make money' comment was the worst part. It seems like that's a common trend at this location.

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