Tire Discounters

Reviews

• MK

  Mary Krause

  Dec 18, 2025
  5.0
  Micah Roscoe was very pleasant to all the customers who were there when I was.
• KK

  Kevin Keough

  Dec 13, 2025
  2.0
  Customer service was great but don’t worry in making an appointment. My girls was at early and they kept the car all day only to then call at 230 and say oh we don’t have your tires and we need you to come back another day. Tire discounters is a cincinnati based company. Stop selling out to corporate interests. Stop wasting customers time and just do the work. It’s literally y’all job. If not I guess some corporate subsidy will come for you next and squeeze you out of existence if that’s how the service is gonna be.
• DP

  Daniel Palacios

  Nov 18, 2025
  1.0
  Terrible costumer service. Manager was rude and doesn’t have any skills with treating the costumers with ethic and professionalism. Totally bad experience.
• PN

  Paula Nailon

  Nov 8, 2025
  5.0
  Great customer service made to feel that my issue was important. Dalton and another gentleman were friendly and engaging. I would like to acknowledge them both and plan on coming back for other needs I have with my car. I hope my next experiences are just as smooth. CUDOS!!
• RL

  Richard Lutz

  Oct 25, 2025
  2.0
  First let me say, it's a shame to leave a 2 star review because of one person, but here I am. His name is Mike and he's incredibly rude. Context: Found a nail in my tire so I drove across the street to Tire Discounters. They saw me pull in, but were working in the garage so I waited where they could see me for 5ish minutes. Still no help, so I called. Phone rang for easily 2-3 minutes. Someone answers but I can't understand what he's saying as he talks in straight mumbles. I explain my situation and inform him I'm actually in the store, kind of funny right? He hangs up on me.. walks through the door a few seconds later and heads to his computer, completely ignoring me, no eye contact, no hello, nothing. He finally asks year make and model of my vehicle, I tell him. Silence. He types a bunch. Finally he says "You got the keys?" I say "Yes, do you need them right now?" As he's explained LITERALLY nothing, no timeline, no info on tire pricing, again, nothing. He says "Yes, we need the keys" I'll oblige. He takes them, puts them in a bag and walks away, back into the garage... im left standing in a lobby with no idea what happens next. A man pops in, grabs my keys, and walks out to my car.. I have to go walk out and knock on my own car window to get his attention. He rolls down my window and we talk. To his credit, he was lovely! I regret not getting his name, but he was friendly, informative, and gave me all the information that Mike failed to explain. He also tells me they get constant complaints about Mike (weird..). I leave unhappy. Later Mike calls, they need to go get a tire from the warehouse. He now quotes me "$80 with tax" that's verbatim. Okay, fine. He calls at literally 5:56pm (they close at 6) "You can come get your car. Okay, cool, cant make it there in 4 minutes so I guess tomorrow's fine. When I do go to grab my car the next day I get the exact same experience. No eye contact, no conversation, no information-- Though when his buddy walks in they're laughing and joking while all i get is a "It's ready for you" when i can pay the now $113 im being charged. I don’t even fight the price, just pay and tell him "Brother, your customer service is nonexistent and you're incredibly rude. Maybe you should find a new line of work." To which he simply responds with a sarcastic "Have a nice day". I have never had such unprofessional, rude interactions with a place of business. Tire Discounters needs to do better and ddress the problem. I assure you, as long as Mike is still there, I will not be back. That said, the work appears to have been done correctly and i’ve had no issues. So, 2 stars for a job well done at least.

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