Liberty Collision Center - Westside (formerly Gary Rains Body Shop)
4.5145 reviews
Business Details
About
Auto Body Shop
At Liberty Collision, we like to keep things moving. That is why we focus on providing the highest quality repair services and products available.
We work with insurance companies from beginning to end to make sure your vehicle is safely back on the road and restored to its pre-accident condition. Our top priority is repairing your car right in order to keep both you and your family safe.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Liberty Collision Center - Westside (formerly Gary Rains Body Shop)
6500 Glenway Ave, Cincinnati, OH
45211, United States
Hours
Reviews
4.5
145 reviews
5 stars
118
4 stars
8
3 stars0
2 stars
6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting staff members who were helpful and kept them informed throughout the repair process.
Quality of Work
Overall, customers were satisfied with the quality of repairs, often stating their cars looked brand new after service.
Communication Issues
Some customers reported poor communication regarding repair timelines and updates, leading to frustration and dissatisfaction.
Timeliness
Several reviews noted that repairs were completed faster than expected, contributing to a positive experience.
Mixed Experiences
While many had positive experiences, a few customers reported significant issues with service quality and management, indicating inconsistency in customer satisfaction.
- SCshane CrankNov 15, 20255.0Very fast and professional, you want a worry/stress free experience then this is your sign. They even finished before the estimated time and kept me informed every step of the way even as far as when they pulled it into the shop so A+. Looking to do more work on my Subaru in the future forsuree
- PPPRNov 3, 20255.0Beautiful work beautiful people and very very professional and reasonable in there price most of all their unique in car repgrairs top10
- SMSarah MajorSep 29, 20255.0This company is amazing. Great customer service and they do awesome work. I would always recommend this place for fixing up cars to anyone.
- TZTodd ZinserSep 18, 20255.0I had a collision in my SUV that crushed both of my passenger side doors. Liberty did an incredible job. Looked like a new car. Highly recommended.
- AMaaron merrimanJun 25, 20255.0The people were very courteous helping me in the right direction
Frequently Asked Questions About Liberty Collision Center - Westside (formerly Gary Rains Body Shop)
What services does Liberty Collision Center - Westside offer?
Liberty Collision Center - Westside offers collision repair, diagnostics and calibrations, estimate & claim guidance, glass replacement, non-collision damage repair, paint services, and paintless dent repair.
What are the operating hours of Liberty Collision Center - Westside?
The center is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on Saturdays and Sundays.
Where is Liberty Collision Center - Westside located?
It is located at 6500 Glenway Ave, Cincinnati, OH 45211, USA.
Does Liberty Collision Center - Westside accept credit cards and mobile payments?
Yes, they accept major credit cards like American Express, Discover, MasterCard, Visa as well as mobile payments including Apple Pay, Android Pay, and Samsung Pay.
Is Liberty Collision Center - Westside wheelchair accessible?
Yes, the center has a wheelchair accessible entrance, parking, and restroom facilities.
Does Liberty Collision Center - Westside provide onsite parking?
Yes, onsite parking is available for customers.
How does Liberty Collision Center assist with insurance claims?
They work with insurance companies from start to finish to ensure your vehicle is repaired properly and safely restored to its pre-accident condition.
Is the former Gary Rains Body Shop related to Liberty Collision Center - Westside?
Yes, Liberty Collision Center - Westside was formerly known as Gary Rains Body Shop and continues offering automotive repair services.
What dining options are near Liberty Collision Center - Westside?
Nearby dining options include Zorbas Greek Restaurant, known for Mediterranean cuisine, and Thelma's Diner, an American restaurant.
Are there any car rental agencies near Liberty Collision Center - Westside for customers needing transportation?
Yes, nearby car rental agencies include Budget Car Rental, Avis Car Rental, and Budget Rent A Car, providing easy transportation options during vehicle repairs.