Liberty Collision Center - Westside (formerly Gary Rains Body Shop)
4.5153 reviews
Business Details
About
Auto Body Shop
At Liberty Collision, we like to keep things moving. That is why we focus on providing the highest quality repair services and products available.
We work with insurance companies from beginning to end to make sure your vehicle is safely back on the road and restored to its pre-accident condition. Our top priority is repairing your car right in order to keep both you and your family safe.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Liberty Collision Center - Westside (formerly Gary Rains Body Shop)
6500 Glenway Ave, Cincinnati, OH
45211, United States
Hours
Reviews
4.5
153 reviews
5 stars
124
4 stars
9
3 stars0
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Many customers praised the high-quality repairs, stating their cars looked brand new after service.
Customer Service
Overall, customers reported positive experiences with staff, highlighting professionalism and helpfulness, though there were some negative interactions noted.
Communication
While many reviews mentioned good communication throughout the repair process, some customers expressed frustration over lack of updates and delays.
Timeliness
Several customers appreciated the quick turnaround times for repairs, often completed ahead of schedule.
Mixed Experiences
A few customers had negative experiences, particularly regarding estimates and service quality, indicating inconsistency in performance.
- RRRobert Reed2 days ago5.0The process was smooth and they kept me updated as my truck went through each part of the repair. They even finished before the estimated time! Great service and communication—definitely recommend
- RPRonnie PhillipsDec 26, 20251.0Would not recommend
- DRDonte ReeseDec 15, 20255.0Was very pleased with my truck it came out looking great and was very clean
- PCPaul CappelNov 27, 20255.0Always professional, keep you updated thru out the process
- SCshane CrankNov 15, 20255.0Very fast and professional, you want a worry/stress free experience then this is your sign. They even finished before the estimated time and kept me informed every step of the way even as far as when they pulled it into the shop so A+. Looking to do more work on my Subaru in the future forsuree
Frequently Asked Questions About Liberty Collision Center - Westside (formerly Gary Rains Body Shop)
What services does Liberty Collision Center - Westside offer?
Liberty Collision Center - Westside offers collision repair, diagnostics and calibrations, estimate & claim guidance, glass replacement, non-collision damage repair, paint services, and paintless dent repair.
What are the operating hours of Liberty Collision Center - Westside?
The center is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on Saturdays and Sundays.
Where is Liberty Collision Center - Westside located?
It is located at 6500 Glenway Ave, Cincinnati, OH 45211, USA.
Does Liberty Collision Center - Westside accept credit cards and mobile payments?
Yes, they accept major credit cards like American Express, Discover, MasterCard, Visa as well as mobile payments including Apple Pay, Android Pay, and Samsung Pay.
Is Liberty Collision Center - Westside wheelchair accessible?
Yes, the center has a wheelchair accessible entrance, parking, and restroom facilities.
Does Liberty Collision Center - Westside provide onsite parking?
Yes, onsite parking is available for customers.
How does Liberty Collision Center assist with insurance claims?
They work with insurance companies from start to finish to ensure your vehicle is repaired properly and safely restored to its pre-accident condition.
Is the former Gary Rains Body Shop related to Liberty Collision Center - Westside?
Yes, Liberty Collision Center - Westside was formerly known as Gary Rains Body Shop and continues offering automotive repair services.
What dining options are near Liberty Collision Center - Westside?
Nearby dining options include Zorbas Greek Restaurant, known for Mediterranean cuisine, and Thelma's Diner, an American restaurant.
Are there any car rental agencies near Liberty Collision Center - Westside for customers needing transportation?
Yes, nearby car rental agencies include Budget Car Rental, Avis Car Rental, and Budget Rent A Car, providing easy transportation options during vehicle repairs.