Business Details
About
Car Stereo StoreCar Alarm SupplierAudio Visual Equipment SupplierAudio Visual Equipment Repair Service
Car audio, alarms, remote start, backup camera, lights
Location
Hours
Reviews
4.5
169 reviews
5 stars
144
4 stars
5
3 stars1
2 stars
3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting that they go above and beyond to ensure satisfaction.
Installation Quality
Feedback on installation quality was mixed; while some customers were very satisfied, others reported poor workmanship and issues with their installations.
Pricing
Customers appreciated the fair pricing and value for services, often highlighting competitive rates compared to other shops.
Communication Issues
Several reviews mentioned difficulties in communication, including unreturned calls and dismissive attitudes from staff.
Product Reliability
There were multiple complaints about product quality and reliability, with some customers experiencing issues shortly after installation.
- VVvGuardMeNov 14, 20255.0Helpful, and amazing service, felt comfortable!
- RRreggies35Oct 25, 20255.0Ken is a good guy
- MWMichael WilsonOct 16, 20255.0I had CarPlay installed in my daughter’s car. Ken went above and beyond to ensure everything was done correctly.
- BLBodybags LottoOct 1, 20255.0Great service and quality. Quick clean job. Go check out my gut RYAN
- DSD ShepJul 25, 20251.0Beware not owned by the veteran anymore.Be prepared for an attitude even if you paying for the service!!!!You have been warned!!!!!
Frequently Asked Questions About Hook It up car customs
What products and services does Hook It Up Car Customs offer?
Hook It Up Car Customs specializes in car audio, alarms, remote start, backup cameras, and lighting installation and supplies.
What are the business hours of Hook It Up Car Customs?
The business is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.
Where is Hook It Up Car Customs located?
They are located at 3346 River Rd, Cincinnati, OH 45204, USA.
Which car audio and alarm brands does Hook It Up Car Customs carry?
They carry brands such as Viper Security & Remote Starts, Rockford Fosgate, Kicker, Alpine, Sony, Pioneer, Concrete Audio, Avital, Python, Quantum Audio, DB Drive, DS-18, and Kenwood.
What payment options are accepted at Hook It Up Car Customs?
They accept American Express, Apple Pay, Cash, Discover, Financing, Invoice, MasterCard, PayPal, and Visa.
How can customers contact Hook It Up Car Customs?
Customers can call +1 513-386-9900 or email kenchenii2000@msn.com. They also have a Facebook page and website at https://www.bassheadz513.com/.
Is Hook It Up Car Customs owned by veterans or black-owned?
Yes, Hook It Up Car Customs is both veteran-owned and black-owned.
What nearby parks can customers visit before or after their appointment at Hook It Up Car Customs?
Nearby parks include Riverside Park - St. William, Embshoff Park, Riverside Recreational, Delshire Park, and Boldface Park, offering opportunities for relaxation and outdoor activities.
What dining options are available near Hook It Up Car Customs?
Customers can enjoy local dining at nearby places like Jim & Jack's and Pie Chart Pizza, both casual restaurants with bar service.
Are there any automotive or mechanical service providers near Hook It Up Car Customs?
Yes, nearby you will find Jags Mechanical for HVAC and refrigeration services, as well as LifeSafer Ignition Interlock offering auto glass service and related supplies.