Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.4
38 reviews
5 stars
31
4 stars
1
3 stars0
2 stars
2
1 star
4
- OKOlivia Kess2 days ago1.0My husband and I were very disappointed with our experience at Gerber Collision. The repair took significantly longer than expected, and the communication throughout the process was extremely poor, especially considering the strong communication standards their website advertises. We were supposed to receive regular updates, but those updates rarely came, and when we reached out ourselves, Diane in particular was consistently rude and unhelpful. The tone and lack of professionalism made an already frustrating situation even worse. We do want to add that the actual repair work on the car seemed to be done well, and we appreciate the mechanics for their hard work despite the length of time it took for those repairs. It’s unfortunate that the professionalism of the front-end staff did not match the quality of the repair. Based on our experience, we would not recommend using Gerber Collision if you are looking for timely service, reliable/detailed updates, or professional communication0.
- KMKelly MayAug 21, 20255.0I had a great experience from beginning to end. Before choosing them for my insurance claim repair, I stopped by to meet them and ask questions about the damage and a few other things. They were super helpful and kind. Pam was especially fantastic through the whole process getting everything set up and dealing with issues from the insurance company and having to make changes. Service was fast - parts came quick and repairs were done fast! This was completely an opposite experience from a repair I had done a couple years ago at a different body shop. I'm thankful for that!
- GDGeorge DayAug 7, 20255.0We could not be happier with our Gerber experience. Pam and Dianna were professional and caring at the same time. My truck was completed on time and I'm glad to have it back in tip top shape. It even got a good wash. Thank you Gerber Collision!!👌
- JCJeff ColtonJul 28, 20255.0Brought my vehicle in for warranty repairs, as my vehicle was damaged by the dealer delivery driver during transport. Nothing major, but definitley enough to notice. Gerber had my truck a total of 7 days and called me twice to give me updates on progress. These courtesy uodate calls are unheard of anywhere I have ever taken my vehicle and is a priceless benefit to have. They gave me my truck back and I couldn't even tell repairs were made. Smooth and easy drop off and pick up process and very friendly people. Amy and Pam are awesome! Thanks again!
- JJJimJul 11, 20251.0They cancel twice on me what a joke
Frequently Asked Questions About Gerber Collision & Glass
What types of auto repair services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision repair, auto body repair, dent removal, paintless dent repair, windshield replacement, and auto glass services.
Does Gerber Collision & Glass offer any guarantees on their repairs?
Yes, their repairs come with a Lifetime Guarantee valid for as long as you own your vehicle.
What are the operating hours of Gerber Collision & Glass?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays such as Thanksgiving, Christmas, and New Year’s Day.
Where is Gerber Collision & Glass located?
The shop is located at 4624 Aicholtz Rd, Cincinnati, OH 45245, USA.
What payment methods does Gerber Collision & Glass accept?
They accept American Express, Check, Discover, Mastercard, and Visa.
Does Gerber Collision & Glass have wheelchair accessible entrances and restrooms?
They have a wheelchair accessible entrance and restrooms, though the restrooms are not wheelchair accessible.
Can you provide contact information for Gerber Collision & Glass?
You can contact them by phone at +1 513-688-7827 or email at info@gerbercollision.com.
Which nearby automotive repair shops can I consider besides Gerber Collision & Glass?
Nearby automotive repair options include CARSTAR Auto Body Repair Experts and Mechanics Plus, which offer additional collision and auto body services.
Are there any convenient services close to Gerber Collision & Glass for customers?
Yes, customers can find a Kroger Pharmacy for prescriptions, Western Union for money transfers, and multiple gas stations including Sunoco and Casey’s nearby.
What nearby dining options are available around Gerber Collision & Glass?
Local dining includes Gold Star Chili, a fast food and American-Mexican restaurant, La Villa Mexican Grill, and El Porvenir Mexican Grocery with restaurant services.