Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Springdale location today.
Location
Hours
Reviews
4.2
565 reviews
5 stars
375
4 stars
79
3 stars
19
2 stars
23
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendliness, professionalism, and helpfulness, with many customers highlighting specific employees who went above and beyond.
Vehicle Quality
While many customers reported receiving clean and well-maintained vehicles, there were complaints about some cars having unpleasant odors and maintenance issues.
Reservation Issues
Several customers experienced problems with vehicle availability and reservation accuracy, leading to dissatisfaction with their rental experience.
Overall Experience
Most reviews reflected a positive overall experience, with many customers expressing a desire to return and recommend the location despite some isolated negative incidents.
- BKB KwiatDec 13, 20255.0I'm glad this Enterprise is so close to home. I've never had an issue with a rental vehicle here, and the staff are always friendly and professional. Christopher was the only employee working the day that I picked up my ride, and he still managed to get me out the door and on the road in minutes. Returning the vehicle was just as easy and convenient. Excellent experience. Zero complaints.
- GMGK MasonDec 2, 20255.0Excellent! Great customer service. Nice selection of vehicles. Well maintained.
- MBMarla BarnettNov 11, 20254.0The staff were very friendly
- TTT.S.Nov 11, 20255.0The employees at this location were amazing! After having an absolute terrible experience with Jasmine at the Union Center Enterprise, this branch made it right. Got the car I requested and went above and beyond to hold it for me. Jasmine from Union Center...... you need to take a lesson from these guys.
- YHYolanda D HillNov 8, 20255.0Enterprise Rental Car has excellent customer service and my agent Tom delivered a fabulous SUV to the body shop very promptly. Thanks Tom! Excellent job!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Cincinnati offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals, along with flexible rental options and airport pickup service.
What are the operating hours of Enterprise Rent-A-Car at 11375 Princeton Pike?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 12:00 PM.
How can I make a reservation for a rental car with Enterprise Rent-A-Car in Springdale?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/oh/cincinnati-springdale-3804.html or call them at +1 513-771-7100.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does Enterprise Rent-A-Car offer any discounts for active military personnel?
Yes, this location offers discounts for active military members.
Is the Enterprise Rent-A-Car in Cincinnati woman-owned?
Yes, this Enterprise Rent-A-Car location is woman-owned.
What car rental options are available near Enterprise Rent-A-Car?
Nearby car rental agencies include Alamo and another Enterprise Rent-A-Car location that also offers truck rentals, providing customers with more vehicle choices.
Are there dining options near Enterprise Rent-A-Car for a quick meal?
Yes, customers can enjoy nearby restaurants such as Jersey Mike's Subs, Marco's Pizza, Taqueria Don Chago, Tacquira El Monarca, and TGI Fridays before or after renting a car.
What nearby places can help customers manage finances while visiting Enterprise Rent-A-Car?
KeyBank and OneMain Financial are nearby financial service providers where customers can attend to banking or loan needs during their visit.
Are there wellness and beauty services close to Enterprise Rent-A-Car?
Yes, nearby wellness and beauty options include Regency Beauty Institute, Style Studio, Elite Spa, Destiny Beauty Academy, and Mitchell's Salon & Day Spa.