Enterprise Rent-A-Car

4.3
246 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ohio Pike location today.

Location

Enterprise Rent-A-Car
825 Ohio Pike, Cincinnati, OH
45245, United States

Hours

Reviews

4.3
246 reviews
5 stars
172
4 stars
26
3 stars
17
2 stars
6
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting excellent service experiences.

Pickup/Drop-off Issues

Several reviews mentioned problems with pickup and drop-off, including delays and issues with vehicle availability.

Vehicle Condition

Customers reported mixed experiences regarding vehicle cleanliness and maintenance, with some receiving well-maintained cars while others noted issues.

Pricing Concerns

Multiple reviews expressed dissatisfaction with pricing, citing high costs and unexpected charges.
  • AW
    A Wilson
    Dec 26, 2025
    4.0
    Pick up was a bit rough tbh but the drop off was amazing thank you!
  • TJ
    Tracy Jennings
    Dec 25, 2025
    5.0
    Very friendly and accommodating 😀
  • JH
    Jeff Hauke
    Nov 24, 2025
    1.0
    Not good! Turned a car in on a one way, one day rental. The turn in location rented it out without checking it in. Tried to charge me 3 days. Total disarray. 3 hours on the phone to correct it and when I complain, I'm the problem.
  • ME
    Madelyne Espinosa
    Nov 12, 2025
    5.0
    Customer service is great!!! This Enterprise location has provided me awesome customer service everytime. Great service goes a long way.
  • KH
    Kristi Huff
    Nov 6, 2025
    1.0
    Terrible service. Was two hours late picking me up to get my rental in which I called the company twice. I missed a dr apt necessary for the surgery I had the next day. I was told I would have a pending hold on my card for over $500 for a one day rental. The hold wasn’t pending it actually posted which caused overdraft fees to my account. I would not recommend this company to anyone

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car offer at the Ohio Pike location?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

What are the operating hours of Enterprise Rent-A-Car in Cincinnati?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.