Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ohio Pike location today.
Location
Hours
Reviews
4.3
243 reviews
5 stars
171
4 stars
25
3 stars
17
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees who provided excellent service.
Vehicle Availability
Several reviews indicated issues with vehicle availability, including receiving different cars than reserved and being pressured into more expensive options.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service, rude staff, and unresolved issues with charges and deposits.
Cleanliness and Condition
Customers generally reported that vehicles were clean and well-maintained, although there were instances of receiving cars that needed cleaning or had minor issues.
Pricing Concerns
Multiple reviews highlighted concerns about high prices and unexpected charges, leading to dissatisfaction with the overall value.
- MEMadelyne EspinosaNov 12, 20255.0Customer service is great!!! This Enterprise location has provided me awesome customer service everytime. Great service goes a long way.
- KHKristi HuffNov 6, 20251.0Terrible service. Was two hours late picking me up to get my rental in which I called the company twice. I missed a dr apt necessary for the surgery I had the next day. I was told I would have a pending hold on my card for over $500 for a one day rental. The hold wasn’t pending it actually posted which caused overdraft fees to my account. I would not recommend this company to anyone
- TCtina conleyOct 25, 20255.0Amazing vehicle loved using enterprise
- LWLynnsey WilliamsOct 17, 20255.0Jamie is the kindest, most professional & pleasant Enterprise manager I’ve ever encountered. Had a great experience at his location. I will be back when I need another rental car. Thanks for ensuring I was happy with my experience.
- MSMaryanne SmithOct 14, 20251.0Will make you jump through hoops to get a reasonably priced vehicle Needed a car through my insurance while mine was being fixed and they told me over and over that the only car available was the most expensive one that maxed out what my insurance would pay. They lied and told me my insurance only covered one month of a rental which my insurance quickly told me was not true when I called - my insurance covered a certain dollar amount so the cheaper the car I got, the longer I would have a free rental while my car was being fixed. It took multiple phone calls to this Enterprise location and a few days waiting for them to get a less expensive car before I told them I was going to take my business elsewhere. When I told them I was going to another location they magically found a cheaper car that was available that afternoon. Moral of the story: if you’re in the area, I recommend the Enterprise in Eastgate by the Planet Fitness. They’re super nice and got me a more reasonable vehicle the first time I asked!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the Ohio Pike location?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
What are the operating hours of Enterprise Rent-A-Car in Cincinnati?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is the Enterprise Rent-A-Car Ohio Pike location situated?
It is located at 825 Ohio Pike, Cincinnati, OH 45245, United States.
Can I book a rental car online for the Enterprise Rent-A-Car Ohio Pike location?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/oh/cincinnati-ohio-pike-3801.html.
What payment options are accepted at Enterprise Rent-A-Car in Cincinnati?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car open on Sundays?
No, the Ohio Pike location is closed on Sundays.
Which nearby restaurants can I visit before or after renting a car at Enterprise Rent-A-Car Ohio Pike?
Nearby restaurants include Withamsville Domino's, Domino's Pizza, FlavorFull India, Great China, and Subway, offering pizza, Indian, Chinese, and sandwich options.
What nearby transportation or car service options are around Enterprise Rent-A-Car Ohio Pike?
Aside from Enterprise Rent-A-Car itself, nearby automotive businesses include webuyanycar.com, Miller Family Auto Group, and Legacy Auto Sales to help with car sales or services.
Are there any recreational or wellness places near Enterprise Rent-A-Car in Cincinnati?
Yes, nearby you can find Lovelight Yoga Co., Aloha Yoga studios, US Martial Arts Academy, Sunny Spa for massage therapy, and Davis Drinkery pub for socializing.