Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Western Hills location today.
Location
Hours
Reviews
4.3
377 reviews
5 stars
274
4 stars
39
3 stars
16
2 stars
10
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ben and Drew for their exceptional service.
Vehicle Quality
Feedback varied on vehicle conditions; while some customers received clean and well-maintained cars, others reported receiving dirty vehicles with issues.
Reservation Issues
Several reviews mentioned problems with reservations, including not receiving the requested vehicle and issues with communication regarding vehicle availability.
Overall Experience
Overall, experiences were mixed, with many customers expressing satisfaction with the service while others reported significant issues that affected their rental experience.
- MMMolly Madden2 days ago5.0Greeted and served with a smile and genuine helpfulness during rush hour, not long before close. Kudos to those can end a day better than it began.
- NNNicholas Toth (Nick)Dec 12, 20255.0I have had nothing but great experiences at this location. Branch manager (Andrew) goes above and beyond to take care of his customers, staff is always friendly, there is little-to-no wait time, and the neighborhood location is so much more convenient than traveling to the airport to pick up a rental.
- MGMelissa GarbettNov 23, 20255.0Very easy and smooth reservations online Great Customer Service
- SCStephanie ChristianNov 21, 20254.0Friendly staff with good customer service.
- KMKevin MaceyNov 20, 20255.0Andrew Jostworth was absolutely outstanding. I ran into an unexpected situation at the airport and couldn’t get to my original rental car pickup. I had to Uber to a different location and was cutting it extremely close to closing time. Andrew went above and beyond—he kept the office open until I arrived. That level of service was truly special. The experience was excellent, and I honestly wish every Enterprise location operated the way this one does.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Cincinnati?
Enterprise Rent-A-Car in Cincinnati offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Cincinnati?
You can find Enterprise Rent-A-Car at 5520 Glenway Ave, Cincinnati, OH 45238.
What are the operating hours of Enterprise Rent-A-Car at Western Hills?
The rental location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 1:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in Cincinnati accept credit cards and cash?
Yes, they accept American Express, Visa, MasterCard, Discover, cash, and checks as payment options.
Can I make a reservation online for a rental car at this Enterprise location?
Yes, reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/oh/cincinnati-western-hills-3806.html.
Does Enterprise Rent-A-Car offer any special rental deals?
Yes, they have great weekend rates available which you can book online through their weekend specials page.
Are there any places nearby Enterprise Rent-A-Car for dining options?
Nearby dining options include Skyline Chili, Pasta Now, Panera Bread, and Chipotle Mexican Grill, which you can enjoy before or after your car rental visit.
Where can I get automotive services near Enterprise Rent-A-Car in Cincinnati?
There are several nearby automotive service providers such as Valvoline Instant Oil Change, Jim Collins Auto Body Inc, Pep Boys, and Westside Auto Service you can visit.
Is there a coffee shop near Enterprise Rent-A-Car where I can wait or relax?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can relax or grab a drink while waiting.
Does Enterprise Rent-A-Car provide airport pick-up services in Cincinnati?
Yes, Enterprise Rent-A-Car at this location offers airport pick-up services for your convenience.