Enterprise Rent-A-Car

4.2
354 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2530 Reading Rd, Cincinnati, OH
45202, United States
(513) 751-0200
https://www.enterprise.com/en/car-rental/locations/us/oh/cincinnati-walnut-hills-3816.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Walnut Hills location today.

Location

Enterprise Rent-A-Car
2530 Reading Rd, Cincinnati, OH
45202, United States

Hours

Reviews

4.2
354 reviews
5 stars
238
4 stars
42
3 stars
19
2 stars
9
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Austin and Shonetta for their exceptional service.

Efficiency

Several reviews highlighted the quick and efficient rental process, with customers appreciating the minimal wait times and smooth transactions.

Mixed Experiences

While many had positive experiences, there were notable complaints about poor service at certain locations, issues with vehicle availability, and billing disputes.

Vehicle Quality

Feedback indicated a mix of satisfaction with vehicle cleanliness and condition, but some customers reported receiving cars that did not meet their expectations.
  • RM
    Ryan Millard
    4 days ago
    5.0
    Austin the branch manager was great! Super friendly and flexible staff.
  • K7
    kamandula 7
    Dec 27, 2025
    5.0
    Mr. Austin at Enterprise deserves a raise or maybe his own parking spot labeled “Problem-Solver-in-Chief.” He was sharp, friendly, and ridiculously efficient, clear communication, zero confusion, and not a single “uhh… let me check” vibe. Just calm competence from start to finish. And when my rental started acting up and I needed an exchange, he turned it into a quick pit stop instead of a whole-life event.
  • TB
    Terrence Booker
    Dec 27, 2025
    5.0
    I just wanted to show some appreciation to staff at the 2530 Reading Rd location! They went above and beyond to assist us with our issue! Especially to the gentleman who assisted with Midas! Cincinnati, OH, US, 45202
  • DW
    Denise Warford
    Dec 24, 2025
    5.0
    Reading rd my favorite store i love me some enterprise never had a bad experience except the Galbraith store they are trash
  • LP
    Lisa Preston
    Dec 23, 2025
    5.0
    This was the most efficient, reliable and pleasant experience for my first time car rental. Agents were communicative and prepared. I had no idea this process would be so stress free! Austin in Cincy Walnut Hills was very competent, and Cedric at Charlotte Pk in Nashville was very customer service oriented and made the return process a dream.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Cincinnati?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.

Where is Enterprise Rent-A-Car located in Cincinnati?

You can find Enterprise Rent-A-Car at 2530 Reading Rd, Cincinnati, OH 45202.