Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Walnut Hills location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Austin and Shonetta for their exceptional service.
Efficiency
Several reviews highlighted the quick and efficient rental process, with customers appreciating the minimal wait times and smooth transactions.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor service at certain locations, issues with vehicle availability, and billing disputes.
Vehicle Quality
Feedback indicated a mix of satisfaction with vehicle cleanliness and condition, but some customers reported receiving cars that did not meet their expectations.
RM
Ryan Millard
4 days ago
5.0
Austin the branch manager was great! Super friendly and flexible staff.
K7
kamandula 7
Dec 27, 2025
5.0
Mr. Austin at Enterprise deserves a raise or maybe his own parking spot labeled “Problem-Solver-in-Chief.”
He was sharp, friendly, and ridiculously efficient, clear communication, zero confusion, and not a single “uhh… let me check” vibe. Just calm competence from start to finish. And when my rental started acting up and I needed an exchange, he turned it into a quick pit stop instead of a whole-life event.
TB
Terrence Booker
Dec 27, 2025
5.0
I just wanted to show some appreciation to staff at the 2530 Reading Rd location! They went above and beyond to assist us with our issue! Especially to the gentleman who assisted with Midas!
Cincinnati, OH, US, 45202
DW
Denise Warford
Dec 24, 2025
5.0
Reading rd my favorite store i love me some enterprise never had a bad experience except the Galbraith store they are trash
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Lisa Preston
Dec 23, 2025
5.0
This was the most efficient, reliable and pleasant experience for my first time car rental. Agents were communicative and prepared. I had no idea this process would be so stress free! Austin in Cincy Walnut Hills was very competent, and Cedric at Charlotte Pk in Nashville was very customer service oriented and made the return process a dream.