Enterprise Rent-A-Car

4.1
344 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

6610 Glenway Ave, Cincinnati, OH
45211, United States
(513) 598-4999
https://www.enterprise.com/en/car-rental/locations/us/oh/cincinnati-bridgetown-3824.html
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About

Car Rental AgencyVan Rental
Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bridgetown location today.

Location

Enterprise Rent-A-Car
6610 Glenway Ave, Cincinnati, OH
45211, United States

Hours

Reviews

4.1
344 reviews
5 stars
235
4 stars
33
3 stars
13
2 stars
17
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff, highlighting their efficiency and willingness to assist.

Vehicle Quality

While some customers reported issues with vehicle cleanliness and maintenance, others appreciated the quality and comfort of the cars they rented.

Reservation Issues

Several reviews mentioned problems with reservations not being honored or vehicles not being available as promised, leading to customer dissatisfaction.

Pricing Concerns

Customers expressed concerns about high rental prices and additional charges, with some feeling that the value did not match the cost.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about unprofessional behavior from certain staff members and poor communication.
  • JK
    James Klumb
    Nov 10, 2025
    5.0
    Fast service, clean car, pickup at the repair shop and able to drop off at the repair shop to pick up my car. Thanks
  • GB
    Gina Boyles
    Oct 30, 2025
    5.0
    Real good service as always only place I rent from very professional
  • MC
    Miriam Clark
    Oct 17, 2025
    5.0
    This is the third time in 5 years that I needed a rental and I chose Enterprise every time. The main reason I chose Enterprise was great Customer Service (Brendan was the team member who helped me this time)and feeling I was treated as a valuable customer. The cars were always in excellent shape and the prices were reasonable.Thank you Enterprise!
  • MO
    Marie Otto
    Oct 3, 2025
    5.0
    I unexpectedly needed to rent a car that morning, booked the car before the office opened and picked it up within the first 30 minutes of the office opening. The staff member took fantastic care of my needs, exceptionally quickly. She even made a pleasant personal connection between me and another lady she was helping. I dropped off the car before the office opened the next day. The same staff member unlocked the office door and came out to personally get the car keys from me. She was genuinely friendly, quick and competent. I have only had great experiences with enterprise and with the Bridgetown enterprise specifically. The staff is always top notch.
  • RA
    Rebecca Abdallah
    Oct 2, 2025
    5.0
    Professional...helpful and just a joy to conjole with. The were busy but they greeted each customer with a bright smile and made eye contact perfect customer service The car was excellent..the ride was enjoyable and seats were comfortable..We will rent again from the Bridge town location on glenway avenue.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Cincinnati, OH?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car at the Bridgetown location?

The location is open Monday through Friday from 8:00 AM to 5:30 PM, and on weekends from 10:00 AM to 2:00 PM.