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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.3
(405 reviews)

Business Details

12066 Montgomery Rd, Cincinnati, OH
45249, United States
(513) 697-4171

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mason location today.

Location

Enterprise Rent-A-Car
12066 Montgomery Rd, Cincinnati, OH
45249, United States

Hours

Reviews

4.3
405 reviews
5 stars
289
4 stars
41
3 stars
22
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and accommodating, with many highlighting specific employees for their exceptional service.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems, which detracted from the rental experience.

Reservation Issues

There were multiple complaints about reserved vehicles not being available upon arrival, leading to customer frustration and dissatisfaction.

Quick Process

Many customers appreciated the quick and efficient rental process, including easy pick-up and drop-off experiences.
  • BH
    Bruce Hill
    2 days ago
    5.0
    Everyone at Enterprise was pleasant and excellent to deal with. They finished the work at the time they estimated, and took time to review the results with me. They even let me leave the rental car at the nearby body shop where the work had been done.
  • DP
    Dhwanit Patel
    Feb 10, 2026
    5.0
    Very nice and helpful staff. I loved the easy process of renting and dropping off the vehicle.
  • DC
    Dennis Cowman
    Feb 7, 2026
    4.0
    Quick service good customer interaction
  • RH
    Rebecca Hutzel
    Feb 4, 2026
    5.0
    I had an outstanding experience at Enterprise rental. I was in a rental because of an accident. During the time I had the car I experienced an issue and the way Enterprise handled my problem really surprised me. It was as if it was no problem at all. I showed up and was back on the road in less than 20 minutes and they all treated me with such respect and genuine care. I would recommend to anyone. Top notch customer service!
  • UP
    UtkarshkumarM Patel
    Feb 3, 2026
    5.0
    Great service and great staff, had never been issue so far since 7 years

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Cincinnati offer?

Enterprise Rent-A-Car in Cincinnati offers a wide range of vehicles including rental cars, vans, luxury cars, and more to suit your needs.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM from Monday through Friday.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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