Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mason location today.
Location
Hours
Reviews
4.3
390 reviews
5 stars
275
4 stars
40
3 stars
22
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Reservation Issues
Customers reported problems with reservations, including unavailability of reserved vehicles and confusion regarding policies.
Overall Experience
While many customers had positive experiences, some expressed frustration with service inconsistencies and specific incidents of poor service.
Location Performance
Certain locations received high praise for their service, while others were criticized for poor management and customer handling.
- VSvanya smile5 days ago3.0Always ask them to give you car with full gas tank, we rented a van they gave us with only 1 quarter and said when return try to match same, its not possible to match so we brought back with 3 quarters and this how they trying to earn extra $$. Service good, stuff friendly, cars was new....
- RSRaviteja SangemNov 7, 20255.0I’ve been renting cars from Enterprise for nearly two years now, across different states, and I have to say Enriqua is one of the best people I’ve ever met there. He’s always so helpful and goes above and beyond to assist customers. Previously, Carter used to work there as well — he was wonderful too. These people truly make the experience smooth and enjoyable!
- AIAbdulla IkramNov 1, 20251.0We asked a Durango and they promise to give us the Durango but they gave us a Kia and our trip got canceled because of that and I wasted our time.
- JGJack GardnerOct 22, 20255.0Worked with Zach to get a rental while my truck is in the shop. Super personable and made the process super easy. Great guy.
- EWEddie WrightOct 5, 20255.0Excellent customer service thank all staff there get up outstanding job because I have Enterprise membership thanks 💯
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Cincinnati offer?
Enterprise Rent-A-Car in Cincinnati offers a wide range of vehicles including rental cars, vans, luxury cars, and more to suit your needs.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM from Monday through Friday.
Can I rent a car from Enterprise on weekends?
Yes, Enterprise Rent-A-Car is open on Saturdays from 8:00 AM to 12:00 PM and on Sundays from 9:00 AM to 12:00 PM.
Where is Enterprise Rent-A-Car located in Cincinnati?
Enterprise Rent-A-Car is located at 12066 Montgomery Rd, Cincinnati, OH 45249.
How can I make a reservation for a rental car at Enterprise in Mason?
You can reserve a rental car online via their website at enterprise.com or by calling their local phone number +1 513-697-4171.
What payment options are accepted at Enterprise Rent-A-Car Cincinnati?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa payment options.
Does Enterprise Rent-A-Car Cincinnati offer any discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Which nearby dining options can customers visit before or after picking up a rental car from Enterprise?
Customers can enjoy meals at nearby restaurants such as Ccs Empanadas, Steak It Eazy, Lentils Mediterranean Grill, Kyoto Sushi Bar, and Kyoto Japanese Cuisine.
What nearby businesses can I visit if I need car-related services close to Enterprise Rent-A-Car?
Nearby automotive services include AutoZone for parts and repairs, and Brandon's Pro Window Tinting and Detailing for window tinting and car detailing.
Are there any nearby conveniences like fuel or groceries near Enterprise Rent-A-Car Cincinnati?
Yes, Kroger Fuel is nearby, which offers fuel, groceries, and a bakery, convenient for customers before or after renting a car.