Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sharonville location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Chris and Dishon for their exceptional service.
Reservation Issues
Several reviews highlighted problems with honoring reservations, including customers arriving to find no vehicles available despite confirmed bookings.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, indicating inconsistency in customer care.
Vehicle Quality
Customers appreciated the cleanliness and quality of the vehicles, although some reported receiving cars that did not match their reservations.
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Tammie S. Larkins
Feb 25, 2026
5.0
Curtis S. at Enterprise Rent-A-Car provided absolutely outstanding service from start to finish. He was professional, attentive, and went above and beyond to make the entire process smooth and stress free. His friendly attitude and efficiency truly set him apart, and we could not have asked for a better experience. I highly recommend working with Curtis if you get the chance.
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Charles Thornton
Feb 18, 2026
5.0
I had to go there cause headlight went out on rental truck and they changed it out and had me on my way in 15 minutes HIGHLY RECOMMEND ENTERPRISE
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Amber Brown
Feb 11, 2026
5.0
Quick checkin/out. Clean, new, and reliable vehicle. Very courteous staff.
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Mia Stevens
Jan 9, 2026
5.0
Curtis went far above and beyond taking care of our reservation to make sure our needs were met. He even followed up with me afterwards about our experience, to make sure that the car worked out and expressed concern hoping we made it in time, which we did—thanks to him! He made us feel extremely valued as customers, and we appreciated his time, kindness and courtesy!
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LDP
Jan 4, 2026
5.0
Just recently rented a car through Enterprise at BWI over Christmas holiday! Love that Rnterprise can always be counted on for reliability and great service!
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