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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(194 reviews)

Business Details

10034 Cincinnati Dayton Rd, Cincinnati, OH
45241, United States
(513) 956-2400

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sharonville location today.

Location

Enterprise Rent-A-Car
10034 Cincinnati Dayton Rd, Cincinnati, OH
45241, United States

Hours

Reviews

4.1
194 reviews
5 stars
134
4 stars
13
3 stars
10
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Chris and Dishon for their exceptional service.

Reservation Issues

Several reviews highlighted problems with honoring reservations, including customers arriving to find no vehicles available despite confirmed bookings.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor service, indicating inconsistency in customer care.

Vehicle Quality

Customers appreciated the cleanliness and quality of the vehicles, although some reported receiving cars that did not match their reservations.
  • TL
    Tammie S. Larkins
    Feb 25, 2026
    5.0
    Curtis S. at Enterprise Rent-A-Car provided absolutely outstanding service from start to finish. He was professional, attentive, and went above and beyond to make the entire process smooth and stress free. His friendly attitude and efficiency truly set him apart, and we could not have asked for a better experience. I highly recommend working with Curtis if you get the chance.
  • CT
    Charles Thornton
    Feb 18, 2026
    5.0
    I had to go there cause headlight went out on rental truck and they changed it out and had me on my way in 15 minutes HIGHLY RECOMMEND ENTERPRISE
  • AB
    Amber Brown
    Feb 11, 2026
    5.0
    Quick checkin/out. Clean, new, and reliable vehicle. Very courteous staff.
  • MS
    Mia Stevens
    Jan 9, 2026
    5.0
    Curtis went far above and beyond taking care of our reservation to make sure our needs were met. He even followed up with me afterwards about our experience, to make sure that the car worked out and expressed concern hoping we made it in time, which we did—thanks to him! He made us feel extremely valued as customers, and we appreciated his time, kindness and courtesy!
  • LL
    LDP
    Jan 4, 2026
    5.0
    Just recently rented a car through Enterprise at BWI over Christmas holiday! Love that Rnterprise can always be counted on for reliability and great service!

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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