Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sharonville location today.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Chris and Erica for their exceptional service.
Reservation Issues
Several reviews mentioned problems with honoring reservations, including customers arriving to find no vehicles available despite confirmed bookings.
Vehicle Condition
Feedback indicated mixed experiences with vehicle cleanliness and condition, with some customers receiving dirty or poorly maintained cars.
Long Wait Times
Multiple customers reported long wait times for service, both during pickup and drop-off, leading to frustration.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor handling of issues, suggesting inconsistency in service quality.
SS
STAPLES TAX SERVICE
3 days ago
5.0
Great rental experience awesome team to ensure my wife and I were completely satisfied. They went above and beyond my expectations ensuring that we had the vehicle we needed in a timely manner. My wife and I will rent from here again and again.
GR
Gary Robinson
Oct 10, 2025
5.0
The Pacifica was a great ride
RM
Rakesh Mekala
Oct 3, 2025
5.0
I've been renting with these guys for two months now, and honestly, I just had to drop a review. Seriously, the service has been awesome the whole time.
Being in a long-term rental can sometimes be a headache, but the entire team here makes it super easy and zero stress. They’re consistently warm, friendly, and totally on top of things. Every time I’ve stopped by, they make me feel genuinely taken care of. They respond quickly and are always good to go.
I need to give a huge, special shout-out to Chris. He’s the guy who
makes things smooth. He consistently took great care of me, handling all the paperwork and any vehicle logistics quickly and efficiently. He’s a pro and a fantastic face for the company.
If you need a rental, especially if it’s long-term, this is definitely the spot. Thanks again to Chris and the whole Enterprise crew!
ET
EF86 Tubes
Oct 1, 2025
5.0
Better experience than previous times. Vehicle was in much better condition, Customer service rocked!