Enterprise Rent-A-Car

4.1
191 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sharonville location today.

Location

Enterprise Rent-A-Car
10034 Cincinnati Dayton Rd, Cincinnati, OH
45241, United States

Hours

Reviews

4.1
191 reviews
5 stars
131
4 stars
13
3 stars
10
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, particularly highlighting individuals like Chris and Erica for their exceptional service.

Reservation Issues

Several reviews mentioned problems with honoring reservations, including customers arriving to find no vehicles available despite confirmed bookings.

Vehicle Quality

While some customers were satisfied with the vehicles they received, others reported issues such as cleanliness and receiving different cars than what was reserved.

Mixed Experiences

Feedback varied widely, with some customers expressing great satisfaction while others reported terrible experiences, particularly regarding communication and service delays.
  • MS
    Mia Stevens
    3 days ago
    5.0
    Curtis went far above and beyond taking care of our reservation to make sure our needs were met. He even followed up with me afterwards about our experience, to make sure that the car worked out and expressed concern hoping we made it in time, which we did—thanks to him! He made us feel extremely valued as customers, and we appreciated his time, kindness and courtesy!
  • LL
    LDP
    Jan 4, 2026
    5.0
    Just recently rented a car through Enterprise at BWI over Christmas holiday! Love that Rnterprise can always be counted on for reliability and great service!
  • DS
    Dale Stimpert
    Dec 23, 2025
    5.0
    Representative was professional and explained things quite well. Great location for West Chester, Ohio residents.
  • SS
    STAPLES TAX SERVICE
    Nov 21, 2025
    5.0
    Great rental experience awesome team to ensure my wife and I were completely satisfied. They went above and beyond my expectations ensuring that we had the vehicle we needed in a timely manner. My wife and I will rent from here again and again.
  • RM
    Rakesh Mekala
    Oct 3, 2025
    5.0
    I've been renting with these guys for two months now, and honestly, I just had to drop a review. Seriously, the service has been awesome the whole time. Being in a long-term rental can sometimes be a headache, but the entire team here makes it super easy and zero stress. They’re consistently warm, friendly, and totally on top of things. Every time I’ve stopped by, they make me feel genuinely taken care of. They respond quickly and are always good to go. I need to give a huge, special shout-out to Chris. He’s the guy who makes things smooth. He consistently took great care of me, handling all the paperwork and any vehicle logistics quickly and efficiently. He’s a pro and a fantastic face for the company. If you need a rental, especially if it’s long-term, this is definitely the spot. Thanks again to Chris and the whole Enterprise crew!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Cincinnati, OH?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks for rental.

Where is the Enterprise Rent-A-Car Sharonville location situated?

The Enterprise Rent-A-Car Sharonville location is at 10034 Cincinnati Dayton Rd, Cincinnati, OH 45241.