Need a rental car in Cincinnati, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Eastgate location today.
Many customers praised the staff for being friendly, professional, and accommodating, often going above and beyond to assist.
Efficiency
Several reviews highlighted quick service and efficient processes for both pickup and drop-off, although some noted delays due to understaffing.
Vehicle Condition
While most vehicles were reported as clean and well-maintained, there were complaints about specific cars being in poor condition or not properly cleaned.
Reservation Issues
Some customers experienced problems with reservations, including unavailability of reserved vehicles and miscommunication regarding deposits.
Mixed Experiences
Overall, while many customers had positive experiences, there were notable negative reviews regarding service quality and vehicle reliability.
VM
Viki Macht
5 days ago
5.0
I recently had to use Enterprise because my car had some body work done. I'll probably use them again if need be in the future.
I liked the model I received, 25 Hyundai Elantra. The only thing I wished it had was heated steering wheel. Over all I liked vehicle, ste(v)phen was very personable, friendly, professional. He did a great job explaining things. Thnx guys.
RW
Robin West
6 days ago
3.0
The car had a terrible odor and the windows had a film on them which made it hard to see out of. It wouldn’t come off when I tried to clean it. Other than that, the car drove fine and served its purpose.
TW
Tracy Walker
Feb 26, 2026
5.0
Full service from rental to pickup at a dealers location. Rates are good. Staff is service oriented. Positive for me.
HP
Heather Powers
Jan 29, 2026
5.0
You guys always over deliver the best experience. If I could rate you 10 stars I would. You always have what i need and if you don’t, you find something as good or better. I have tried a few other places the past couple years and realized I am happiest with Enterprise and need to quit going elsewhere. Even if there is a discount or cheaper price (which is rare) I sacrifice exceptional service. And that is what you want most. Thank you so much for always taking care of me and all your customers. Truly appreciate it!
SS
Shelly
Jan 12, 2026
1.0
Had to have my car in the shop. Called you guys and you went over everything I needed to bring. I asked about how much it was going to cost you gave me all the information. I set up to pick up a car and when I get there the guy behind the counter asked if I knew about the $300 deposit?! I said no no one explained that to me. He then told me well without the $300 deposit nothing could be done. I'm mad I asked for the information before I ever drove to your location and was never told about the deposit. Shame on you you need to do better.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Cincinnati?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.
Where is the Enterprise Rent-A-Car location in Cincinnati?
The Cincinnati Eastgate Enterprise Rent-A-Car is located at 4394 Eastgate Square Dr, Ste 1700, Cincinnati, OH 45245.
What are the operating hours of Enterprise Rent-A-Car at Eastgate?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and is closed on Sundays.
Does Enterprise Rent-A-Car offer airport pick-up services at Cincinnati Eastgate?
Yes, Enterprise at Eastgate offers airport pick-up as part of their services.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
How can I make a reservation for a rental car at the Cincinnati Eastgate location?
You can reserve a car by visiting Enterprise's reservation webpage at http://enterprise.com/reserve.
Are there any discounts available at the Enterprise Rent-A-Car Cincinnati Eastgate location?
Yes, there are discounts available for active military personnel.
What nearby places can I visit before or after renting a car at Enterprise Eastgate?
Nearby you can visit Eastgate Square shopping center for retail and dining, Chuck E. Cheese for family entertainment, and China Buffet for a meal.
Can I find mobile phone stores near Enterprise Rent-A-Car at Eastgate?
Yes, Boost Mobile and Sam's Club, which also sells mobile phones, are nearby for your wireless needs.
What nearby beauty and salon services are available near Enterprise Rent-A-Car Eastgate?
You can visit Great Clips, Nails Paradise & Spa, and SmartStyle for hair and beauty services close to Enterprise.
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