Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude interactions and poor service.
Product Quality
Customers expressed dissatisfaction with the quality of some parts, citing issues such as receiving defective items and lack of warranties.
Pricing
Prices are generally considered fair and competitive, with some customers highlighting good deals on used parts.
Efficiency
Service speed varies; some customers experienced quick assistance, while others reported long wait times and logistical issues.
Inventory Availability
While many customers found the parts they needed, others faced frustrations with parts being unavailable or miscommunication about stock.
BR
Broadus Roland
Nov 12, 2025
5.0
Mark was great very helpful
KS
kurt skinner
Nov 3, 2025
5.0
I was looking for a headlight casing for a 2006 Scion - I have never tried a used car part in the past so thought I would give this shop a try. I was warmly greeted when I walked in and the staff was patient as I explained what I was trying to do. They had just received a 2006 Scion but it was supposed to be shipped off to another location. The owner who was listening to my conversation stepped in and offered to help. He walked back and checked the vehicle and 10 minutes later he walked back out with the part in hand. He made me an unbelievable offer as a first time client and also took the time to explain what I needed to do when I got home. I will definitely be back to work with Carthage Auto Parts again. Thx everyone
CS
Cindy Strite
Nov 3, 2025
5.0
I just want to say I bought a handicap van for my father after a bad health attack it left him unable to walk at all. All he wanted is to go to church and Walmart (where he worked 20 yrs). Glenn and the owner worked with me in every way possible to make this sale happen. They were wonderful and I felt like they truly cared about my family. I can not say enough good things about Carthage Auto parts and car sales. I recommend them 100% and want to thank them for all they did! My dad is so happy to be mobile again 😊
KJ
Kelly Johnson
Oct 30, 2025
3.0
Price for a used rim was higher than a new one online!!!
AB
Austin Broerman
Oct 29, 2025
5.0
Great service. Let me take back my bumper when not needed. Awesome place
Frequently Asked Questions About Carthage Auto Parts Co
How many years of experience do you have?
Our company has been serving customers for over seven decades, accumulating more than 70 years of experience in the auto parts industry.
When was your business founded?
Carthage Auto Parts Co was established in 1954, marking the beginning of our long-standing presence in the Cincinnati area.
Do you offer free quotes?
Yes, we provide free quotes for our customers, allowing them to make informed decisions about their auto parts needs without any initial cost.
How many years has Carthage Auto Parts Co been serving customers?
Carthage Auto Parts Co has over 70 years of experience serving customers in the auto parts industry.
When was Carthage Auto Parts Co established?
The business was founded in 1954 in the Cincinnati area.
Does Carthage Auto Parts Co provide free quotes on auto parts?
Yes, they offer free quotes to help customers make informed decisions.
What are the typical business hours of Carthage Auto Parts Co?
The company is open Monday through Friday from 8:30 AM to 5:00 PM, and closed on weekends and major holidays.
What types of products and services does Carthage Auto Parts Co offer?
They provide auto parts, auto accessories, and also offer used car buying services.
Which payment methods are accepted at Carthage Auto Parts Co?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any language options available for customers at Carthage Auto Parts Co?
Yes, services are available in both English and Spanish.
Is Carthage Auto Parts Co wheelchair accessible and do they offer in-store pickup?
Yes, the business has wheelchair-accessible parking and offers in-store pickup.
What nearby parks can I visit before or after shopping at Carthage Auto Parts Co?
You can visit Caldwell Nature Center, Caldwell Playground, Caldwell Park, Seymour Nature Preserve, or Hillside Park, which are all close by and great for outdoor activities.
How can nearby transportation services help me reach Carthage Auto Parts Co?
Nearby freight and cargo services like RRR Express and Ohio Freight Solutions can assist with deliveries, and the area is also served by multiple automotive and transportation businesses for your convenience.