Car-X Tire & Auto

4.6
183 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair Service
Car-X Tire & Auto in Cincinnati, OH is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Cincinnati, Withamsville, Mount Carmel, Summerside, & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Cincinnati, OH Car-X Man at (513) 753-9702 to schedule an appointment today.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
4384 Glen Este-Withamsville Rd, Cincinnati, OH
45245, United States

Hours

Reviews

4.6
183 reviews
5 stars
148
4 stars
16
3 stars
4
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised the staff's friendliness and professionalism, while others reported rudeness and dismissive attitudes.

Honesty and Integrity

Several customers appreciated the honesty of the mechanics, noting they were not pressured into unnecessary repairs.

Efficiency

Many reviews highlighted quick service and efficient repairs, with customers often in and out in a timely manner.

Quality of Work

While some customers were satisfied with the repairs, others reported issues with the quality of work, including improper installations and unresolved problems.

Management

Manager Lee received consistent praise for his customer service and professionalism, contributing positively to the overall experience.
  • JS
    Jasmine Sandhu
    Oct 28, 2025
    1.0
    I scheduled an appointment and clearly explained everything that needed to be checked along with an oil change. When I dropped my car off the following week, I again reminded the person receiving the vehicle to please check the coolant because I suspected a leak. He confirmed he would, since he’d have to refill it anyway. However, no one called to let me know when my car was ready. After calling four times with no answer or update, I finally drove over—only to find that the car had been finished. The person at the front desk was rude, dismissive, and spoke down to me and my dad. He even claimed that I never mentioned the coolant issue, which is completely untrue. I used to be very happy with Car X’s customer service and have referred several people there in the past, but after this experience, I won’t be returning. The attitude and lack of professionalism were unacceptable.
  • BS
    Bren Shepard
    Sep 4, 2025
    1.0
    My tire went completely flat the morning of September 4th and it just happened to happen as I was next to this shop. I pulled in and requested roadside assistance since my car didn't come with a spare, but roadside wouldn't get there until 9. I waited for the store to open at 8 and went in to ask if they had availability or would be able to sell me a new tire and change it out before roadside could get here - figured it's a tire shop and they might be able to fit me in, but no big deal if they couldn't. After not greeting me when I walked in and just staring at me until I talked, they acted completely perplexed and inconvenienced that I was there. Like I said, it's no big deal that they couldn't perform the service, but I didn't really understand why they were so rude about it. I'm new to the area, but I know this will not be where I come the next time I need service.
  • SH
    Scott Hughes
    Aug 19, 2025
    5.0
    My first time using CarX, but probably not my last. Kevin was friendly and efficient. Thanks to the team and kudos!
  • JP
    joe pickle
    Aug 7, 2025
    5.0
    I've dealt with Frank the manager for almost 20 years. He's always been honest and trustworthy and the prices were less than other places.

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.