Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service.
Staff Knowledge
Many customers appreciated the staff's knowledge and willingness to assist with car-related issues, often going above and beyond to help.
Store Environment
The store is generally described as clean and well-organized, contributing to a positive shopping experience.
Service Speed
Customers expressed frustration with slow service and long wait times during checkout.
Product Availability
While many found the store stocked with necessary parts, some customers noted that certain items were unavailable.
VR
Virginia Riggs-horton
Dec 10, 2025
1.0
The staff was extremely unhelpful. Refused to test a battery despitethis being an advertised service...., acted like we should have a battery tester on hand ourselves....Feel as if we were the wrong color to get help in this store... but apparently my Spanish heritage is not obvious to this store clerk.
CV
Claire Verschraegen
Nov 19, 2025
5.0
Super friendly personnel. They were very helpful too. I recommend raising their wages!
MS
med salem
Oct 23, 2025
1.0
The employees do not treat customers properly. They wasted my time and I left empty-handed.
JK
Jared Kerlin
Oct 14, 2025
1.0
Worst store ever...guys just standing around not checking people out. Horrible.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Cincinnati?
AutoZone Auto Parts in Cincinnati is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:30 AM to 8:00 PM.
Does AutoZone offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Where is AutoZone Auto Parts located in Cincinnati?
The store is located at 4430 W Mitchell Rd, Cincinnati, OH 45232, USA.
How can I contact AutoZone Auto Parts for customer service?
You can reach AutoZone customer service by calling +1 513-826-5356 or toll-free at +1 800-288-6966, or via email at customer.service@autozone.com.
Which well-known brands does AutoZone carry?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any other automotive parts stores near AutoZone in Cincinnati?
Yes, Advance Auto Parts and another AutoZone store are nearby, which also offer automotive parts and accessories.
Is there a UPS Access Point or shipping center near AutoZone?
Yes, a UPS Access Point location is nearby, which can be convenient for shipping and courier services before or after your visit to AutoZone.
What are some dining options near the AutoZone store?
Taft's Brewpourium, a brewery and pizza restaurant, and Rally's at 4810 Spring Grove Avenue, a fast food and burger restaurant, are nearby dining options you can enjoy.
Does AutoZone have an online shopping option?
Yes, you can shop online through AutoZone's website and choose in-store pickup or delivery services.