AutoZone Auto Parts

4.2
442 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Montgomery in Norwood, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Norwood, OH or call us at (513) 631-4703.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3858 Montgomery Rd, Cincinnati, OH
45212, United States

Hours

Reviews

4.2
442 reviews
5 stars
266
4 stars
87
3 stars
44
2 stars
21
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with car issues.

Staff Performance

Specific employees like Jacob, Tim, and Rodney received numerous commendations for their exceptional service and expertise.

Store Management

Some reviews highlighted issues with store management, including complaints about unprofessional behavior and poor customer service experiences.

Product Availability

Several customers noted that the store often had the parts they needed, although there were instances of incorrect stock information.

Mixed Experiences

While many reviews were positive, there were also negative experiences reported, particularly regarding service quality and management issues.
  • JG
    Josh Guy
    Dec 12, 2025
    5.0
    Jacob was a great help. Definitely recommend stopping by if you have any car trouble!
  • OR
    Oscar Reynolds
    Dec 9, 2025
    5.0
    I recently called this location to get information about getting a second key fob! Jacob was very knowledgeable and helpful!
  • RS
    RJ Stouder
    Dec 6, 2025
    5.0
    Rock was dope! He not only assisted me but went above and beyond and helped me figure out the issue with my car AND fix it
  • SF
    Sober and Free
    Nov 28, 2025
    1.0
    First I went to AutoZone and they gave me the wrong spark plugs for my car. Then I had to change an ignition coil and they gave me the wrong one to that one. I will never go back to AutoZone ever again in my life. My advice is take your part with you because they'll definitely give you the wrong one and you'll have to take it back.
  • CR
    Caleb Reece
    Nov 17, 2025
    5.0
    Jacob was incredibly helpful. He took the time to explain to me what my car needed after he had already clocked out of his shift and even help me install what I bought on my car. He was very knowledgeable and efficient. Jacob was great!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Cincinnati?

AutoZone Auto Parts is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Cincinnati?

The store is located at 3858 Montgomery Rd, Cincinnati, OH, 45212, US.