Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Glenway in Cincinnati, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cincinnati, OH or call us at (513) 451-8899.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
758 reviews
5 stars
371
4 stars
160
3 stars
97
2 stars
34
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Product Availability
Customers noted that while the store often has the parts they need, there are frequent issues with inventory accuracy and availability.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to confusion and dissatisfaction among customers.
Store Environment
The store environment received mixed reviews, with some customers mentioning cleanliness issues and unprofessional behavior from employees.
Overall Experience
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others vowed never to return due to poor service.
- BSbrian SmithDec 30, 20251.0Long waits when called. Rude service. No knowledge. Sells bad quality products. Terrible part of town. Avoid at all cost
- ABAbigail B.Dec 10, 20255.0I walked away genuinely impressed and couldn’t be happier with the services. The level of help I received went far beyond basic service — they took the time to explain things in a way that actually helped me learn and feel confident. That kind of patience and clarity is rare. If I could give this location 10 out of 5 stars, I absolutely would.
- JLJason LOct 25, 20251.01 person working, 5 floating around homeless and vaping in the store. Solid work team!
- INIsabella B. NyanOct 5, 20253.0Stp gas cleaner The store personal was not friendly or helpful
- MCMarcelo CapelSep 26, 20251.0Unfortunately—and I say unfortunately because I truly like this chain of stores—but unfortunately there are employees who are either poorly trained or simply don’t want to be working there, and I’ll explain why. I bought a battery for my truck online, and the system said it was available at this store. After the purchase, I waited for the store to confirm that it was ready for pickup, and then I headed there in the evening. The clerk simply told me, “We don’t have this battery, go to another AutoZone.” I was like, what? The next day, I went back at a different time and was treated much better. Some managers explained that they really didn’t have that battery, but they could order it urgently and I could return the following day. Before leaving, I asked an employee if they could install the battery, and he said yes. As long as it wasn’t raining, they would definitely do it. Fine. On the third day, after waiting for this battery, I went to the store and it was finally there. But when I politely asked the clerk if they could install it, he simply said no—quite rudely. I asked, “No?” And he replied, “No, we’re not installing it. Here’s your battery.” So, I took the battery, went to another store, bought the tools I didn’t have, and replaced it myself. But now, if I want to get the core charge refund—that discount for returning my old battery—I still have to put the old one back in my car and drive all the way back there. This is definitely not the traditional way AutoZone operates. I’m extremely disappointed. I had spent nearly $400 and only needed them to install the battery for me, something they had already confirmed the previous day they could do. Then they refused. It doesn’t make sense, and it isn’t right.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Cincinnati, OH?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 11:00 PM, and Sunday from 8:00 AM to 11:00 PM.
Where is AutoZone Auto Parts located in Cincinnati?
The store is located at 5495 Glenway Ave, Suite A, Cincinnati, OH 45238.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services.
Can I shop in-store or online at AutoZone Auto Parts?
You can shop both in-store and online; they have a featured message encouraging customers to shop today.
What brands are available at AutoZone Auto Parts Cincinnati?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Which nearby automotive service providers can help me alongside AutoZone Auto Parts?
Nearby auto service options include Pep Boys for tire and repair services, Valvoline Instant Oil Change for oil changes, Midas for automotive repair, and Jim Collins Auto Body Inc for auto body work.
Where can I find dining options near AutoZone Auto Parts in Cincinnati?
Close by are Skyline Chili for American and fast food, Pasta Now for Italian cuisine, Cin-Western Hills restaurant, and Ethio-Eritrean FLIRT BAR offering African fare and pub atmosphere.
Are there convenient gas stations near AutoZone Auto Parts?
Yes, you can find Sunoco and Neighborhood Market gas stations nearby for fueling your vehicle conveniently.
What other retail and service stores are located near AutoZone Auto Parts?
Nearby you can visit Glenway Crossing shopping center, Hobby Lobby for arts and crafts, Shoe Carnival, and professional services like Herbalife Cincilegacy Fit Club and Enterprise Rent-A-Car.