Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Montgomery in Cincinnati, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cincinnati, OH or call us at (513) 631-5595.
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their automotive needs.
Staff Competence
While most reviews highlighted the staff's helpfulness, some customers reported instances of incompetence and poor service from certain employees.
Mixed Experiences
Several reviews indicated a mix of positive and negative experiences, with some customers expressing frustration over long wait times and lack of staff during busy periods.
Product Availability
Customers appreciated the availability of products, although there were complaints about receiving incorrect parts or issues with stock.
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Emma Louise Lowell
4 days ago
1.0
They refused to give me a new battery. Had to jump my car just to leave after they said they couldn’t change the battery because there were “too many screws” (said screws did not need to be unscrewed to change the battery, they just don’t know what they’re doing).
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TNT Dynamite Attraction
Dec 10, 2025
5.0
Had what I needed and the clerk was helpful.
DQ
Dan Quible
Dec 2, 2025
5.0
Helpful staff to get new headlight bulb.
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Hank Stallings
Nov 7, 2025
1.0
If I could give 0 stars I would. The “manager” was on the phone laughing, giggling and complaining. Maybe her name was Jennifer. The other associate completely ignored me and waited on 2 other customers. It took her 30 minutes to do a return, she had to call another store for help.
LW
Lauren Wagner
Oct 10, 2025
1.0
Terrible experience. Worker was so rude and told me they couldn't fix my car. Went to a different autozone and they fixed it on the spot. Do not go to this location because they are not kind whatsoever.