Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Montgomery in Cincinnati, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cincinnati, OH or call us at (513) 631-5595.
Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their automotive needs.
Knowledgeable Staff
Numerous reviews highlighted the staff's knowledge about automotive products and their willingness to educate customers.
Mixed Experiences
While many had positive interactions, some customers reported poor service, including rude behavior and lack of assistance during busy times.
Installation Assistance
Several customers appreciated the staff's willingness to install parts and provide hands-on help, although there were instances of staff being unable to assist.
Store Management
Management was frequently mentioned positively for their helpfulness and customer care, contributing to a better overall experience.
HS
Hank Stallings
Nov 7, 2025
1.0
If I could give 0 stars I would. The “manager” was on the phone laughing, giggling and complaining. Maybe her name was Jennifer. The other associate completely ignored me and waited on 2 other customers. It took her 30 minutes to do a return, she had to call another store for help.
LW
Lauren Wagner
Oct 10, 2025
1.0
Terrible experience. Worker was so rude and told me they couldn't fix my car. Went to a different autozone and they fixed it on the spot. Do not go to this location because they are not kind whatsoever.
TD
Tim Dumont
Sep 10, 2025
5.0
Super helpful and couldn’t have survived today without the teams help! Great folks - will be back for all automotive needs.
HG
Harriet Gambleulmer
Jul 16, 2025
5.0
AutoZone excellent customer service excellent customer care and the prices is not bad on a products
KG
Kaitlin Grace
Jun 28, 2025
5.0
Stewart was tremendously helpful! Was efficient with helping, even though it was busy. He took the time to really understand what was going on with my car and saved me lots of money. He truly went the extra mile and I appreciate it!!!