AutoZone Auto Parts

4.2
486 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ridge Ave. in Cincinnati, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cincinnati, OH or call us at (513) 351-1154.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4611 Ridge Ave, Cincinnati, OH
45209, United States

Hours

Reviews

4.2
486 reviews
5 stars
291
4 stars
87
3 stars
50
2 stars
19
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting employees like Flo, Dale, and Dylan.

Product Availability

Customers frequently noted that the store is well-stocked and usually has the parts they need, although there were some instances of items being out of stock.

Mixed Experiences

While many reviews were positive, there were also reports of poor service from some staff members, leading to frustration for certain customers.

Efficiency

Several reviews mentioned quick service, especially regarding battery replacements and other urgent needs, with staff often going above and beyond to assist.

Store Conditions

The store was generally described as clean and organized, although some customers reported issues with staffing levels during busy times.
  • SC
    Sahndra Caldwell
    5 days ago
    5.0
    Dylan was so knowledgeable regarding detecting a leaking break line. Super kind and helpful.
  • BD
    Bricklayer’s Daughter
    Nov 16, 2025
    5.0
    Thank you DALE for your outstanding customer service! I called in regarding questions on testing my battery. Your patience and kindness was greatly appreciated. Not to mention I came in and you tested my battery which passed flying colors!
  • SM
    Sarah Murray
    Nov 15, 2025
    5.0
    Flo addressed my issue in a friendly professional manner. He insured I bought the correct product and installed it in a timely manner. He even took time to clean obvious corrosion in another area of my car. I really appreciate his kindness and attention to detail.
  • AA
    Aiya
    Nov 14, 2025
    5.0
    I came to pick up a car part and realize that I had to get windshield wipers as well and not only did Dylan see recommend me his ongoing choice of wipers and fluid but he installed them for me no questions asked and was very kind very timely definitely recommend this location they're very professional over the phone and in person.
  • JC
    Jennie Chacon
    Nov 4, 2025
    5.0
    Flo at AutoZone on Ridge was so kind & so very helpful. He went out of his way to help me with my oil, water fluid & tire pressure. I learned so much & felt very take care of.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Cincinnati is open from 7:30 AM to 10:00 PM Monday through Saturday.

What are the Sunday business hours for AutoZone Auto Parts?

On Sundays, AutoZone Auto Parts operates from 9:00 AM to 9:00 PM.