AutoZone Auto Parts

4.2
415 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Montgomery Rd in Cincinnati, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cincinnati, OH or call us at (513) 583-5670.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12095 Montgomery Rd, Cincinnati, OH
45249, United States

Hours

Reviews

4.2
415 reviews
5 stars
260
4 stars
73
3 stars
35
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews noted issues with product availability and accuracy of stock information, leading to frustration among customers.

Service Quality

While many customers reported excellent service, there were also complaints about rude staff and misdiagnosis of issues, indicating inconsistency in service quality.

Store Management

The store manager received positive feedback for improving the overall customer experience and staff performance, contributing to a better shopping environment.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that certain items were too expensive compared to competitors.
  • TK
    Thomas Ketterer
    2 days ago
    5.0
    I've been impressed by one employee on multiple occasions. I believe this young man's name is Alvin? and he was everything I would want in an employee - friendly, helpful, attentive, and knowledgeable. Keep up the good work!
  • AJ
    Ashley Jones
    Nov 18, 2025
    5.0
    Chris was very kind and knowledgeable which helping me with my battery replacement! Thanks Chris!
  • LT
    Lauren Thiese
    Nov 3, 2025
    5.0
    Rusty was extremely helpful and patient with my questions.
  • JR
    Julia Reynolds
    Oct 31, 2025
    5.0
    Chris and Charlene are AMAZING 104916943% recommend this auto zone, I drive 30 mins to go there bc I know they will help me out AND not treat me like I'm stupid.
  • WG
    W G
    Oct 25, 2025
    1.0
    Went in to see if they can cut a key for a VW, as website says Autozkne does this and check local store. So i did and philip z told me they don’t. I mentioned website says they do and he turns to his coworker and says - do you know we cut keys now, the website says it, we don’t have any equipment so i don’t know how, but apparently we do” this was about 30 seconds into our conversation- so if you want some hilarious sarcasm by a 20 year old, this is your place. if you have questions, i’d suggest go elsewhere

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Cincinnati, OH?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday 7:30 AM to 8:00 PM, and Sunday 9:00 AM to 8:00 PM.

What services does AutoZone Auto Parts offer for customer convenience?

They offer in-store pickup, same-day delivery, and curbside pickup for your convenience.