AutoZone Auto Parts

Reviews

• AA

  Amber

  2 days ago
  5.0
  Great service and helpful staff!
• BO

  Benny Ortiz

  Feb 20, 2026
  5.0
  El amigo que tú tuve que escribir un desastre ocurrido de atención al cliente en esta tienda hoy escribo indicando que esta persona hoy me atendió con mucha amabilidad y profesionalismo una persona adulta el cual hizo interesante echó hacia lado un jóvenes, no sé si era el maniger, pero ella me atendió con mucha amabilidad y. Mucha paciencia. Si hubieran personas más como estas en las tiendas estarían abarrotados los autopares de Auto s Zone gracias y linda tarde
• RS

  Robert Sebastian

  Feb 4, 2026
  5.0
  Mikayla was great! She is very professional and friendly
• SD

  Sunny Dieffenderfer

  Jan 17, 2026
  5.0
  Phillip was on duty and we were having trouble replacing the headlights on our suv. He went above and beyond to help us. It was late and dark and cold and he jumped right in until the job was done. Thank you Phillip!!!
• SK

  Steve Kusner

  Jan 15, 2026
  5.0
  5/5 stars — Makayla is hands-down the best thing that's ever happened to the AutoZone on Fields Ertel (12095 Montgomery Rd, Cincinnati)! I've been going here for years, and since she started, the whole store feels different — better service, faster help, and just a great vibe. She knows her stuff inside and out. Last time I came in confused about a bad alternator on my truck, she asked the right questions, pulled up the exact match in seconds, explained why the cheaper one wouldn't work long-term, and even showed me how to test it myself. No upselling, just real help. She's patient, friendly, and makes every customer feel important, even when it's slammed. This location is lucky to have her — she's basically carrying the team. AutoZone needs to promote Makayla to District Manager or higher ASAP; she's got the knowledge, attitude, and leadership to run multiple stores. Thanks for everything, Makayla — you're the reason I keep coming back! Highly recommend this store because of her. ⭐⭐⭐⭐⭐"

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