AutoZone Auto Parts

4.2
417 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Montgomery Rd in Cincinnati, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cincinnati, OH or call us at (513) 583-5670.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12095 Montgomery Rd, Cincinnati, OH
45249, United States

Hours

Reviews

4.2
417 reviews
5 stars
262
4 stars
73
3 stars
35
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Product Availability

While most customers found the store well-stocked, some reported issues with incorrect inventory information and receiving the wrong items.

Professionalism

Several reviews highlighted the professionalism of the staff, particularly in handling customer needs and providing assistance with installations and diagnostics.

Mixed Experiences

A few customers reported negative experiences, citing rude behavior from some employees and dissatisfaction with service quality.
  • HJ
    Himanshu Joshi
    Jan 4, 2026
    5.0
    Very helpful staff
  • JC
    Jose Cervantes
    Dec 27, 2025
    5.0
    Philip Z. at AutoZone provided outstanding service and truly deserves a 5-star review. He was knowledgeable, patient, and went above and beyond to make sure I found exactly what I needed, taking the time to explain my options clearly instead of rushing me. His professionalism and friendly attitude made the whole experience easy and stress-free, and it’s clear he genuinely cares about helping customers rather than just making a sale. Because of Philip, I’ll definitely be coming back to this AutoZone and recommending him to anyone who needs reliable, top-notch help.
  • TK
    Thomas Ketterer
    Dec 5, 2025
    5.0
    I've been impressed by one employee on multiple occasions. I believe this young man's name is Alvin? and he was everything I would want in an employee - friendly, helpful, attentive, and knowledgeable. Keep up the good work!
  • AJ
    Ashley Jones
    Nov 18, 2025
    5.0
    Chris was very kind and knowledgeable which helping me with my battery replacement! Thanks Chris!
  • JR
    Julia Reynolds
    Oct 31, 2025
    5.0
    Chris and Charlene are AMAZING 104916943% recommend this auto zone, I drive 30 mins to go there bc I know they will help me out AND not treat me like I'm stupid.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Cincinnati, OH?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday 7:30 AM to 8:00 PM, and Sunday 9:00 AM to 8:00 PM.

What services does AutoZone Auto Parts offer for customer convenience?

They offer in-store pickup, same-day delivery, and curbside pickup for your convenience.