AutoZone Auto Parts

4.2
414 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Montgomery Rd in Cincinnati, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cincinnati, OH or call us at (513) 583-5670.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12095 Montgomery Rd, Cincinnati, OH
45249, United States

Hours

Reviews

4.2
414 reviews
5 stars
259
4 stars
73
3 stars
35
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with various automotive needs.

Knowledgeable Staff

Numerous reviews highlighted the staff's expertise and ability to diagnose issues accurately, providing valuable advice and solutions.

Mixed Experiences

While many customers had positive interactions, some reported rude behavior from certain employees and issues with product availability or incorrect orders.

Efficiency

Several customers noted quick service, especially regarding battery testing and installation, which contributed to a positive overall experience.

Store Management

The store manager received specific commendations for improving customer service and overall store performance, leading to a better shopping experience.
  • AJ
    Ashley Jones
    5 days ago
    5.0
    Chris was very kind and knowledgeable which helping me with my battery replacement! Thanks Chris!
  • LT
    Lauren Thiese
    Nov 3, 2025
    5.0
    Rusty was extremely helpful and patient with my questions.
  • JR
    Julia Reynolds
    Oct 31, 2025
    5.0
    Chris and Charlene are AMAZING 104916943% recommend this auto zone, I drive 30 mins to go there bc I know they will help me out AND not treat me like I'm stupid.
  • WG
    W G
    Oct 25, 2025
    1.0
    Went in to see if they can cut a key for a VW, as website says Autozkne does this and check local store. So i did and philip z told me they don’t. I mentioned website says they do and he turns to his coworker and says - do you know we cut keys now, the website says it, we don’t have any equipment so i don’t know how, but apparently we do” this was about 30 seconds into our conversation- so if you want some hilarious sarcasm by a 20 year old, this is your place. if you have questions, i’d suggest go elsewhere
  • CC
    Chris Candelaresi
    Oct 20, 2025
    5.0
    Kenneth S. made the process very easy to test my battery and then replace it with a new one. Very friendly and helpful. Appreciate the time and effort today. Would recommend for auto care needs.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Cincinnati, OH?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday 7:30 AM to 8:00 PM, and Sunday 9:00 AM to 8:00 PM.

What services does AutoZone Auto Parts offer for customer convenience?

They offer in-store pickup, same-day delivery, and curbside pickup for your convenience.