Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Colerain in Cincinnati, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cincinnati, OH or call us at (513) 522-2443.
Many customers reported poor customer service, citing rude and unhelpful staff, particularly from management.
Product Knowledge
Several reviews highlighted a lack of product knowledge among employees, leading to incorrect recommendations and compatibility issues.
Positive Experiences
Despite negative feedback, some customers praised specific employees for their helpfulness and knowledge, indicating that experiences can vary.
Store Operations
Customers expressed frustration with store hours and accessibility, noting instances of early closures and difficulty in finding assistance.
Pricing Concerns
Some reviews mentioned that prices were perceived as high, with suggestions that customers felt pressured to purchase unnecessary items.
G5
Goodvibesmcfly 513
Nov 24, 2025
1.0
Went down to get a alternator tested and they said it was broken pretty rude as week so I went to another location where they were able to test and they said they lied at the other location and recently got a brand new tester and that more than likely they were to lazy to help me out.
DC
david cross
Nov 6, 2025
1.0
Definitely zero Stars! I've had two experiences with this place both within the week and both experiences have got to be the absolute worse and all of my 50 years of life. I had them test my battery and give it a charge if possible which they did and it tested bad. After putting it on charge for 15-20 minutes I asked them to hook their jumper box up so that I could start my truck once I reinstalled my battery because I took it off while I was there at the store and they literally argued with me and gave me every reason and excuse why it didn't make sense to jump it off of their jump pack and start my truck. They did more work trying to get out of hooking the jump box up to my truck then if they would have just actually hooked up the jump box. They eventually did jump my truck after about 10 minutes worth of Exchange. That was November 1st 2025. Then tonight my brakes are grinding literally worn down to nothing and at 5 minutes till 9:00 which is what time they close I was in the lot and called the store to see about inventory for my pads. It took me four times to get through and when I did they still wouldn't send me brake pads because it was 5 minutes till 9:00 and they didn't want to open the door and let me pay for my brake pads and leave which should have never been closed in the first place. They either need to fire the staff that's in charge and hire someone else or fire the whole place and rebuild staff from the bottom up. That's my suggestion but my recommendation is to not use that AutoZone
WD
William Davis
Nov 6, 2025
3.0
A nice clerk gave me an Incorrect battery Analysis.
.
KL
Kaitlynn Lager
Oct 27, 2025
1.0
The Autozone associate sold me an incompatible battery for my vehicle. Continued to have issues starting my vehicle and the other day I lost power to my vehicle while driving it on the highway, putting my life in danger. This could have gotten me killed. The knowledge and customer service of Autozone associates used to be top notch. Now they’ll just sell you anything to get you out of the store I guess no matter dangerous and life threatening it could be. I’m appalled by the service I was given and the fact that I can’t return the battery even under these circumstances of your employees neglegence. I’ve been a committed Autozone customer for a very long time and unfortunately looks like I won’t be anymore.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Cincinnati, OH?
AutoZone Auto Parts in Cincinnati, OH is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sundays from 9:00 AM to 9:00 PM.
What products and brands can I find at AutoZone Colerain in Cincinnati?
You can find auto parts including brake pads, car batteries, and accessories from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Colerain offer in-store pickup or delivery services?
Yes, AutoZone Colerain offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.
How can I contact AutoZone Auto Parts at the Cincinnati Colerain location?
You can call them at (513) 522-2443 or email customer.service@autozone.com for assistance.
Is the AutoZone Auto Parts store located at 8021 Colerain part of a larger retail chain?
Yes, it is part of the AutoZone national chain established in 1979 and is one of the leading retailers of auto parts in the U.S.
Are there any automotive repair services near AutoZone Colerain in Cincinnati?
Yes, Colerain Auto Service is located nearby, offering automotive repair and professional services, which you can visit after purchasing parts at AutoZone.
Can I find other automotive parts stores near AutoZone Colerain?
Yes, Advance Auto Parts and another AutoZone store are close by, providing additional options for automotive parts and accessories.
What nearby eateries can I visit when shopping at AutoZone Colerain?
You can grab a meal at nearby restaurants such as China Chef, Arby's, or relax at the Wedge Inn bar and grill before or after your visit.
Are there any wellness or beauty services near AutoZone Colerain?
Yes, Simply Elegant House of Beauty, LaRue's Beauty Bar & Boutique, and several chiropractic offices like Advanced Chiropractic and Wellness are nearby for wellness and beauty needs.
What other facilities or amenities are available near AutoZone Colerain for a convenient visit?
Nearby amenities include LibertyX Bitcoin ATM for financial services, UPS Access Point for shipping, and Keeping Fit Studio for fitness, making your trip more versatile.