Advance Auto Parts

4.1
378 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4424 W Mitchell Ave in Cincinnati offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4424 W Mitchell Ave, Cincinnati, OH
45232, United States

Hours

Reviews

4.1
378 reviews
5 stars
192
4 stars
95
3 stars
41
2 stars
19
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, with specific mentions of employees like Larry and Ramondo.

Product Availability

Customers noted that while the store generally has what they need, there are instances of items being out of stock or incorrect parts being sold.

Pricing Concerns

Several reviews mentioned that prices are perceived as high, with some customers finding better deals elsewhere.

Mixed Experiences

While many customers had positive interactions, there were reports of unhelpful staff and poor service in some instances.
  • JH
    John Howard
    1 day ago
    5.0
    Advance Auto parts is my local sharonville auto parts store. I have found everyone there to be helpful and knowledgeable. I recently purchased a frost windshield cover. The cover did not work like I thought it would. It would not stay down during windy times. I returned the wind cover/ Frost shield and discovered that they would not give me my money back. They would give me a debit card. I'm not used to that. I usually they just put the money back on your card. This is fine with me because I know I'll be back again at this local store. Do yourself a favor and visit advance Auto parts. You'll be glad you did
  • JH
    Jason harris
    Oct 19, 2025
    5.0
    Good prices good people working there. Necrophantom
  • VV
    Vivian
    Aug 29, 2025
    5.0
    I arrived an hour before they closed to get a car battery. Larry attended to me and performed the cold crank test, which indicates whether the battery is good or bad, as well as a voltage test. The voltage was 12 volts due to the battery being jumped five minutes earlier, but it failed the cold crank test. I needed a new battery. He explained that since I came so close to closing time, he couldn't install the battery, as it would leave only one worker in the store—two workers are required. My friend and I exited the store and discussed our options in the parking lot. It was already 8 p.m., and I really needed a new battery. We didn't have any tools with us. My friend suggested I ask Larry if, upon purchasing the battery, he could lend us the tools needed to replace it. When we returned, Larry told us he would install the battery after finishing with other customers. We waited patiently, paid for the battery, and followed Larry to the SUV. My friend held the flashlight as Larry replaced the battery. He had some difficulty with one of the parts, but instead of ignoring the issue, he addressed it, explained the problem, and provided a solution. After the installation, I started the car, and it fired up immediately without hesitation. I really appreciate Larry's knowledge, professionalism, and hard work. Thank you so much, Larry. Keep up the great work!
  • AC
    andrea coffy
    Jul 31, 2025
    5.0
    The managers Reggie ( I believe is is name ) and Larry are always top tier customer service. As a woman it's not easy going in auto parts stores . They make and painless and simple and you can trust everything they tell you 10 stars for them Zero stars for the manage who wears the glasses
  • EW
    Ed Wilson
    Jul 28, 2025
    5.0
    Always helpful.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*