Advance Auto Parts

4.1
377 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4424 W Mitchell Ave in Cincinnati offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4424 W Mitchell Ave, Cincinnati, OH
45232, United States

Hours

Reviews

4.1
377 reviews
5 stars
191
4 stars
95
3 stars
41
2 stars
19
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Larry, Ramondo, and Michael for their exceptional service.

Pricing Concerns

Several reviews noted that prices were considered high, particularly for batteries and wiper blades, leading some customers to seek alternatives.

Mixed Experiences

While many customers had positive experiences, there were reports of unhelpful staff and incorrect parts being sold, indicating inconsistency in service quality.

Product Availability

Customers appreciated the availability of parts and tools, but some expressed frustration when items were not in stock or when online inventory was inaccurate.

Store Environment

The atmosphere was generally described as friendly and welcoming, although some customers noted issues with cleanliness and the condition of the parking lot.
  • JH
    Jason harris
    Oct 19, 2025
    5.0
    Good prices good people working there. Necrophantom
  • VV
    Vivian
    Aug 29, 2025
    5.0
    I arrived an hour before they closed to get a car battery. Larry attended to me and performed the cold crank test, which indicates whether the battery is good or bad, as well as a voltage test. The voltage was 12 volts due to the battery being jumped five minutes earlier, but it failed the cold crank test. I needed a new battery. He explained that since I came so close to closing time, he couldn't install the battery, as it would leave only one worker in the store—two workers are required. My friend and I exited the store and discussed our options in the parking lot. It was already 8 p.m., and I really needed a new battery. We didn't have any tools with us. My friend suggested I ask Larry if, upon purchasing the battery, he could lend us the tools needed to replace it. When we returned, Larry told us he would install the battery after finishing with other customers. We waited patiently, paid for the battery, and followed Larry to the SUV. My friend held the flashlight as Larry replaced the battery. He had some difficulty with one of the parts, but instead of ignoring the issue, he addressed it, explained the problem, and provided a solution. After the installation, I started the car, and it fired up immediately without hesitation. I really appreciate Larry's knowledge, professionalism, and hard work. Thank you so much, Larry. Keep up the great work!
  • AC
    andrea coffy
    Jul 31, 2025
    5.0
    The managers Reggie ( I believe is is name ) and Larry are always top tier customer service. As a woman it's not easy going in auto parts stores . They make and painless and simple and you can trust everything they tell you 10 stars for them Zero stars for the manage who wears the glasses
  • EW
    Ed Wilson
    Jul 28, 2025
    5.0
    Always helpful.
  • DG
    Drew Gilpin
    Feb 18, 2016
    5.0
    I always order my parts online and pick them up here, staff is always on point.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*