Pilot Travel Center

4.0
2031 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Chillicothe, OH! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1111 E Main St, Chillicothe, OH
45601, United States

Hours

Reviews

4.0
2,031 reviews
5 stars
1,007
4 stars
519
3 stars
231
2 stars
77
1 star
197

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.

Cleanliness

The restrooms and showers received positive feedback for being clean and well-maintained, although some reviews noted inconsistencies.

Parking Issues

Numerous complaints were made about the tight and poorly designed parking lot, with many drivers expressing frustration over paid parking and lack of clear signage.

Customer Service

Several reviews mentioned rude or unprofessional behavior from staff, particularly security, leading to negative experiences for truck drivers.

Food Quality

Mixed reviews on food quality, with some customers enjoying the offerings while others criticized portion sizes and pricing.
  • MA
    Montrelus Andrews
    2 days ago
    1.0
    I just got something to eat out of the Moes Southwest grill restaurant and as im eating i find this clear ball in my food. It is squeeshy and it seems like if you squeeze it hard enough it will burst. But I'm mad about finding that in my food, cause it's no telling what type of liquid is in that ball.
  • JD
    jaime darst
    Jan 5, 2026
    5.0
    Plenty options, trucker friendly, Moe's Southwest grill, Cinnabon, coffee
  • JR
    Jerry Richardson
    Dec 16, 2025
    5.0
    The entire staff went above and beyond to make my night!! I'm a professional truck driver, and after a long day on the road this means the world to me!! I will be back for sure!😊
  • ZB
    Zachary Betkey
    Dec 14, 2025
    1.0
    Stopped to take a shower something went wrong with the app let somebody in front of me no big deal, but then the shower was dirty. Looked like they haven’t cleaned it mopped it or anything and the manager on duty just blew it off and doesn’t even listen to the employees when they ask them questions. Do better
  • RD
    Richard Dobberstein
    Nov 16, 2025
    5.0
    Restrooms were clean and well stocked. Overall, the store was a very nice rest stop for our group

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.