AutoZone Auto Parts

4.3
249 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Western Avenue in Chillicothe, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chillicothe, OH or call us at (740) 775-2545.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
718 Western Ave, Chillicothe, OH
45601, United States

Hours

Reviews

4.3
249 reviews
5 stars
152
4 stars
62
3 stars
15
2 stars
8
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees who provided exceptional service.

Product Availability

Customers frequently noted that the store usually has the parts they need in stock, and they appreciate the ability to order items if not available.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor customer service from specific employees, leading to frustration for some customers.

Efficiency

Several reviews highlighted the quick service and ease of getting in and out of the store, with minimal wait times reported.

Pricing

Customers generally found the prices to be competitive and appreciated the rewards program, although there were some complaints about overcharging.
  • RG
    Rob Greenhill
    Oct 28, 2025
    5.0
    Great
  • KW
    Karen Weaver
    Sep 5, 2025
    1.0
    Called earlier to get a price on back brakes and shoes for my vehicle. The employee background noise was so loud I could hear the male and females conversation but I couldn't hear the ..man on the phone trying to help me and he was having trouble hearing me. Long story short I still don't know how much they cost...
  • GS
    Grace Skipps
    Aug 23, 2025
    5.0
    Isaac helped me out and got me the parts that I needed! Will definitely come back!
  • NR
    Nancy Rue
    Aug 4, 2025
    1.0
    Please hire someone that knows how to test your battery, alternator and starter. Why offer the service if no one can do the job. The girl just tested the battery I asked her about the alternator or starter being the problem after the battery test came back good she says well I don't know. I'm back here again and the guy comes out puts the tester on that he couldn't connect finally gets it connected and it shows a bad battery but he says that's not right he needs to get the other machine that's better I ask why didn't you get that one in the first place he says I don't know well it doesn't test the starter but it's not your starter cause you wouldn't be able to jump it really since when. Please hire some people that know what they are doing or stop offering the service. I ended up telling him to forget it now I'm leaving. Had to give 1 star to post you actually get zero!!!
  • SH
    Steve F. Hody (Hud)
    Aug 1, 2025
    5.0
    Awesome place to get tools and parts for your car or truck

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Chillicothe, OH?

AutoZone Auto Parts in Chillicothe is open Monday through Thursday from 7:30 AM to 9:00 PM, Friday and Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services for customer convenience.