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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.3
(250 reviews)

Business Details

554 Water St, Chardon, OH
44024, United States
(440) 285-8100
https://www.enterprise.com/en/car-rental/locations/us/oh/chardon-3928.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chardon, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Chardon location today.

Location

Enterprise Rent-A-Car
554 Water St, Chardon, OH
44024, United States

Hours

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

4.3
250 reviews
5 stars
184
4 stars
23
3 stars
12
2 stars
7
1 star
24
  • TP
    Tony Pacifico
    Mar 17, 2026
    5.0
    Everything was excellent, especially Ron at the counter was amazing.
  • BW
    Bob Weber
    Feb 25, 2026
    1.0
    2nd time renting here. First time I rented a luxury sedan for a week (last summer) that was, IMHO, a "rent-a-wreck". Vehicle was well worn with high mileage for the rate. It was delivered with filthy wheels and tires, something unbecoming a luxury vehicle. Fool me once, shame on you. This week, rented a Standard SUV that wasn't prepped again...this time covered in salt, snow and ice and sitting in about 6" of snow in the lot with 1/2 tank of gas. They didn't bother to wash, start or move it out of the snow, let alone fuel it. On return two days later, I arrived an hour earlier than the return agreement time and a staff member practically ripped me out of the drivers seat while I was waiting for my ride. The vehicle was then rented to another party before my rental time was up and the paperwork completed. Finally, the staff failed to give me a paper receipt and did not even email it. I had to call National customer service for that. A trifecta of customer service blunders. Horrible. Zero stars. Fool me twice, shame on me. There won't be a 3rd chance. Update: 8 days later and I haven't received a copy of the Invoice to complete my business expense report. Apparently, customer service cannot act because the rental contract remains open at the branch. I have called Enterprise customer service four times on four different days now and still do not have a receipt.
  • JW
    Jason White
    Jan 9, 2026
    5.0
    Friendly service!!
  • BT
    Benjamin Troyer
    Jan 3, 2026
    5.0
    I have rented from enterprise multiple times, and their customer service is top notch. They all did really great, and I don’t remember all of their names. However, Davis really stood out to me how he went above and beyond to make so I had “an even better car than I asked for”. I will definitely rent from them again and will recommend them to everyone!
  • SA
    Sally Adams
    Dec 16, 2025
    5.0
    Very helpful

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Chardon, OH?

Enterprise Rent-A-Car is located at 554 Water St, Chardon, OH 44024.

What types of vehicles can I rent at Enterprise Rent-A-Car in Chardon?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and rental trucks.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified April 05, 2026Yext Knowledge Graph
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