Enterprise Rent-A-Car

4.4
248 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

554 Water St, Chardon, OH
44024, United States
(440) 285-8100
https://www.enterprise.com/en/car-rental/locations/us/oh/chardon-3928.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chardon, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Chardon location today.

Location

Enterprise Rent-A-Car
554 Water St, Chardon, OH
44024, United States

Hours

Reviews

4.4
248 reviews
5 stars
183
4 stars
23
3 stars
12
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to ensure a positive experience.

Vehicle Quality

While most vehicles were reported as clean and well-maintained, some customers experienced issues with cleanliness and odor in their rentals.

Rental Process

The rental process was generally described as fast and convenient, with easy pickup and drop-off experiences noted by several customers.

Communication Issues

Some customers reported poor communication and accountability from the staff, particularly regarding vehicle availability and billing concerns.
  • JW
    Jason White
    3 days ago
    5.0
    Friendly service!!
  • BT
    Benjamin Troyer
    Jan 3, 2026
    5.0
    I have rented from enterprise multiple times, and their customer service is top notch. They all did really great, and I don’t remember all of their names. However, Davis really stood out to me how he went above and beyond to make so I had “an even better car than I asked for”. I will definitely rent from them again and will recommend them to everyone!
  • SA
    Sally Adams
    Dec 16, 2025
    5.0
    Very helpful
  • KM
    Kim M
    Nov 17, 2025
    5.0
    I will always do business with Enterprise, I had a car accident, rental was set up thru my insurance and oh boy, enterprise originally set me up in some kind of Jeep, lol! i could not drive it! it was crazy! so i asked for a different car, the mentor branch did not have a substitute, so i called around to the other locations and found a car at the Chardon branch. Drove that crazy Jeep straight there after work, got into a beautiful Nissan sedan, (loved that car!) and had it for about 2 weeks. The employees were great! I had zero issues and it only took maybe 10-15 minutes... Enterprise is awesome! I know why they are #1!! I wont go anywhere else!
  • LH
    Laurie Hauser
    Nov 15, 2025
    5.0
    Was easy and convenient to pick up the car also dropping it off. It was a late model and was clean and comfortable.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Chardon, OH?

Enterprise Rent-A-Car is located at 554 Water St, Chardon, OH 44024.

What types of vehicles can I rent at Enterprise Rent-A-Car in Chardon?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and rental trucks.