Pilot Travel Center

4.0
1481 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Canton, OH! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2320 Faircrest St SW, Canton, OH
44706, United States

Hours

Reviews

4.0
1,481 reviews
5 stars
723
4 stars
392
3 stars
168
2 stars
63
1 star
135

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported dirty showers and restrooms, with some noting hair and lack of soap in showers.

Customer Service

Feedback on staff was mixed; while some praised friendly and helpful employees, others reported rude service and long wait times.

Food Quality

Food options received positive remarks, particularly for freshness and variety, but some customers noted issues with availability and quality.

Shower Availability

Numerous reviews highlighted long wait times for showers, with some customers expressing frustration over the lack of cleanliness and maintenance.
  • SJ
    Saxaphn Jones
    Dec 27, 2025
    5.0
    First class, staff is sweet, place is clean, easy i and out, truck spaces available, brightly lite, Barb was funny and the place smells good, like cinnamon rolls.
  • HT
    Harry Tancos
    Dec 24, 2025
    1.0
    45 minute wait for a shower. Had to cancel and leave as I didn’t have time to wait. No sign of anybody wanting to clean them. If you are going to park here shower elsewhere!
  • BK
    Brian Kaser
    Dec 12, 2025
    5.0
    I find it wildly hilarious that Karen / Kaitlyn made a terrible review of this place yet left a mobile home in a paid parking spot for over a month blames Pilot because they’re oversize load parked in a single parking spot got hit when you abandoned it for over a month. There were other moving companies you could’ve called to have that moved your lack of preparedness self accountability and intelligence is not a reason to bash Pilot
  • DK
    Dalton Keith
    Nov 23, 2025
    2.0
    Two thumbs down I got here around 11:00 p.m. the subway I was already closed and looks like it had been that way for a while I wasn't planning on eating but that sucks for a lot of people the place was dead the whole time I was here not really any customers odd for a Saturday but to my dismay I sit here an hour and a half waiting on a shower and with this place not busy and literally no one coming in and out of the shower it was a huge disappointment to see that the guy cleaning the showers left 6 showers dirty for over an hour without touching them I had to make a complaint just to get him to do his job note that I waited an hour and a half but there was one other guy that waited longer when I entered the bathroom to take the shower there was pubes on the toilet seat luckily the shower was clean the water was hot and the pressure was adequate all of the other store employees were busy stalking and working diligently
  • DC
    Dan Cain
    Nov 10, 2025
    1.0
    It would be - stars, but clearly it won't allow you to do that. I was in at 3am, and purchased a roll of Black Buffalo Long cut snuff. So I thought. Later on in the day I grabbed a can, and opened it up, and to my surprise it was pouches. I called and asked if the unopened cans could be replaced for the correct snuff. She told me no it was against the law. Which I understand that. I said so there's nothing you can do? She said no. I said I am in there almost daily, I get coffee, gas, snuff, drinks, and snacks for work. Her reply was you should've checked that you received what you asked for. So even though I told the gentleman what I wanted, and he gave me the wrong thing it's apparently my fault. It's crazy to me that a company would be willing to lose business over pennies in the long run. Especially when I am in there multiple times a week. Fortunately I pass the New Philadelphia Sheetz on my way to work.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.