Enterprise Rent-A-Car

4.2
506 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

5020 Whipple Ave NW, Canton, OH
44718, United States
(330) 493-2510
https://www.enterprise.com/en/car-rental/locations/us/oh/north-canton-3950.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Canton, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Canton location today.

Location

Enterprise Rent-A-Car
5020 Whipple Ave NW, Canton, OH
44718, United States

Hours

Reviews

4.2
506 reviews
5 stars
354
4 stars
55
3 stars
16
2 stars
17
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their attentiveness and professionalism.

Reservation Issues

Numerous reviews mentioned problems with vehicle availability, including not having reserved cars upon arrival.

Mixed Experiences

While some customers had excellent experiences, others reported significant frustrations, particularly with communication and service delays.

Cleanliness and Condition

Several customers noted issues with vehicle cleanliness and unpleasant odors in the cars.
  • CT
    Christian Turner
    Dec 21, 2025
    5.0
    Very smooth and easy return process. Picked up at location in South Carolina and returned to this branch. Jack made return process quick and easy with great customer service.
  • BW
    Bobby Weekley
    Dec 17, 2025
    1.0
    Terrible company. Rented a car. Came in to pick it up. They have no cars in their inventory. Rent somewhere else.
  • LL
    Lauren LaPinta
    Dec 9, 2025
    5.0
    Ive been dealing with enterprise a lot of the last couple weeks due to a car accident. Whoever (sorry I dont know names) the blonde girl and guy with glasses is that was working Sunday morning is who ive dealt with every time I had to call or stop in to change my rental situation. They were both extremely helpful, patient, and made an extremely stressful situation very easy.
  • DB
    Dr. Bernard Bubanic
    Dec 1, 2025
    5.0
    Excellent service from counter to car care.
  • DD
    Dave
    Nov 22, 2025
    2.0
    Terrible way to start a vacation. I reserved a specific type of vehicle 3 months ago and when I arrived to pick it up, they didn't have it. They were kind enough to offer me 1 step down without telling me and try to pass it off as what I reserved. When I brought it to their attention they looked to see if there were any around and there wasn't. Once I asked if this vehicle would be cheaper he said yes and charged me for what I was actually getting. I tried calling into the customer service line but that didn't get me anywhere because there seemed to be a bit of a language barrier, no disrespect intended. The employees were very friendly but friendly doesn't fix the fact that I didn't get what I asked for 3 months ago. I have a 2nd car reservation through Enterprise once I get to my vacation spot but I will probably cancel that and use someone else. I can use Turo and get EXACTLY what I want.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Canton, OH?

Enterprise Rent-A-Car in North Canton offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Canton?

The rental location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays 9:00 AM to 2:00 PM, and Sundays 9:00 AM to 12:00 PM.