Business Details
About
Truck DealerEquipment Rental AgencyTruck Rental AgencyTruck Parts SupplierConstruction Equipment Supplier
Located only minutes from the Professional Football Hall of Fame, Custom Truck One Source Canton specializes in new and used trucks and heavy equipment. We are committed to delivering the best-in-class rentals, sales, trained service professionals, and OEM and aftermarket parts solutions. Our Canton team is knowledgeable and helps quarterback our clients through building lasting partnerships.
Location
Hours
Reviews
3.8
31 reviews
5 stars
17
4 stars
5
3 stars
1
2 stars
2
1 star
6
- KMKrystal McKellipsOct 22, 20251.0Do not purchase anything from this company. We have had nothing but issues with our 2024 forestry bucket truck we bought from them. It has been in the shop almost as much as it has been out of it. The outriggers have been leaking since about 6 months after we purchased, they repaired 1 of the 4 and deny that that the others were leaking. Kept the truck until warranty was out and now we are just out of luck. I have never seen a company with such poor customer service across all departments. Sales, shop, and parts, all horrible. Wrong parts ordered, no one tells you until the day your truck is scheduled to be completed with repairs. Even drove 5 hours one way because we were told the truck was ready just to find out once we arrived it wasn’t, they “forgot” to fix some stuff. Communication is awful, they will just ignore you and hope you quit trying. Please, do yourself a favor and go ANYWHERE else, their poor business will put yours out of business and they don’t even care. Also, don’t your DARE respond with please email us and tell us more about your experience. You have my emails begging for help from someone in your company, find them and have someone actually call me and explain why our brand new truck we bought from you all is a piece of junk and no one their cares enough to make it right.
- DSDee Starr-SolenthalerSep 16, 20251.0I called and left a message to order a part, and I got no return call. Not a cool way to run a business.
- RSRichard SampsonMar 20, 20251.0Horrible experience with this company. First tried calling them several times leaving messages and requesting quotes for a truck. Finally I drove to the location to be greeted by a woman who was very rude and telling me what I was asking wasn’t going to happen as if I was bothering her by asking. I would not recommend going to this place I couldn’t imagine being treated like that by any company in doing business with. Do not use these people I couldn’t imagine if I actually got the truck what problems would have been
- DBDaniel BevingtonNov 19, 20241.0Horrible service, have multiple trucks broke and under warranty with manufacturers defects. WOULD NOT BUY HERE AGAIN
Frequently Asked Questions About Custom Truck One Source
What types of services do you offer?
Used equipment sales/rentals
New equipment sales/rentals
Equipment Remanufacturing
Customized Equipment
Equipment Installation Capabilities
Parts & Services
Aftermarket Services
Asset Disposal
Help! I need service but it's after hours. What do I do?
We have a 24/7 Call Center manned by our in-house technicians who are able to solve 50% of service questions over the phone. If required, our on-call service technicians can schedule a visit out to where service is needed to ensure downtime is minimal, saving you money. For immediate assistance, contact 833-CT1S-911 (833-281-7911).
Do you lease equipment?
Of course! Click here to view our Rental Equipment. Call (816) 241-4888 or fill out the request a quote form and we’ll get you in contact with your local rental representative.
Do you offer in-house financing?
We do! Custom Truck Capital provides flexible leasing and financing solutions for obtaining the equipment you need for your business. We will consult with you to deliver a competitive finance structure to meet your needs and budget: fast, easy, and convenient. Your one-stop shopping solution. Click here to learn more.
Do you take trade-ins?
Absolutely! Click here to visit our Request a Quote page and at the bottom of that page you can fill out all the details regarding your trade-in.
How many locations do you have?
We have 35 locations across the U.S. and Canada.
What types of services does Custom Truck One Source offer?
Custom Truck One Source offers used and new equipment sales and rentals, equipment remanufacturing, customized equipment, installation capabilities, parts and services, aftermarket services, and asset disposal.
What should I do if I need equipment service after hours?
They have a 24/7 Call Center staffed by in-house technicians who can solve many service questions over the phone. For immediate assistance, call 833-281-7911. On-call technicians are available to schedule visits if needed.
Do you provide equipment leasing options?
Yes, equipment leasing is available. You can view rental options online or contact your local rental representative by calling (816) 241-4888 or submitting a quote request form.
Is in-house financing available at Custom Truck One Source?
Yes, Custom Truck Capital offers flexible leasing and financing solutions tailored to meet your business needs, providing a fast, easy, and convenient process.
Does Custom Truck One Source accept equipment trade-ins?
Absolutely. Customers can fill out the trade-in details on the Request a Quote page on their website.
What are the business hours at the Canton, OH location?
The Canton location is open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How many Custom Truck One Source locations are there?
Custom Truck One Source has 35 locations across the U.S. and Canada.
What nearby automotive repair services are available when visiting Custom Truck One Source?
Nearby automotive repair options include Cte, DD Autobody n Services, and Manoff's Towing and Services, which offer truck repair and towing services that might be helpful for customers needing vehicle support.
Are there any nearby places to eat near Custom Truck One Source in Canton, OH?
Yes, Tropicalsno 2.0 offers Hawaiian-style smoothies and American food, and Italo's Pizza specializes in pizza and chicken dishes, both great for grabbing a meal before or after your visit.
What local businesses near Custom Truck One Source provide car cleaning or detailing services?
Squeaky Clean Car Care nearby offers car wash and auto detailing services, which can be convenient for customers wanting to clean their vehicles during their visit.