Jeff Wyler Chrysler Dodge Jeep RAM of Columbus Service

Reviews

• DP

  Dan Phillips

  Aug 27, 2025
  1.0
  I stopped here this morning for an oil change on my promaster work van. As I have at many other dodge dealerships, I arrived at 6:30 so I would be first in line so that I could get back to work. The experience was awful. I’ve never left a bad review before as I would rather talk about how good a company is. With that said, they were too busy to change my oil. That was not my issue at all. I understand that companies get busy. It was the rest of the experience. As I said, I arrived at 6:30 and I parked about 20 feet from the overhead service door. I don’t like to pull up as I feel like I am rushing them to let me in. At all other dealerships, when they open and are ready they wave me in. The service employee that was there this morning never acknowledged that I was there. At about 7:05 he walked out past my van and went and got another car out of the parking lot and pulled it in front of me. The door opened automatically and he drove in. I wasn’t sure what to do so I pulled in behind him. He got out of the car, walked past me to his desk. Then he walked past me again to the car and pulled it out. Every time he walked past, he awkwardly avoided eye contact. He would just stare at his feet making sure not to acknowledge me. I walked into the area with their desks and caught up with him. He was very unfriendly and told me he didn’t have time for my oil change. Once again, I get that companies get busy. However at any time he could have walked up and talked to me and saved me some time. Pulling the car in front of me without acknowledging me was so ignorant. By the time I left, I felt like I was an inconvenience to them. This was by far the most unprofessional employee that I’ve ever met a a dodge dealership. I could tell by his demeanor that he was either in a bad mood or maybe just unfriendly in general. I’ll try somewhere else tomorrow. This will be the last time that I come to this place for anything.
• JJ

  J

  Jul 2, 2025
  5.0
  Service department is on point. My go to place for oil changes.
• SC

  Sandra Cavin

  May 10, 2024
  5.0
  Today's oil change took longer than usual, but I have no complaints about the service.

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